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Concentra Urgent Care - Frankford

Occupational Therapy, Physical Therapy
  • Location Address: 1837 W. Frankford Road Suite 116 | Frankford, TX 75007-4641
  • reviews Rating: 4.07 (193 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
All ages
Care SettingsCare Settings:

About Concentra Urgent Care - Frankford

Concentra offers occupational and urgent medical care, as well as physical therapy and wellness services. We treat everything from sprains and broken bones to coughs, colds, and flu. Our clinicians include board-certified doctors, licensed physical therapists, nurse practitioners, medical assistants, physician assistants, and other medical professionals.

Reviews

4.07
193 Reviews
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Services

  • occupational therapy Occupational Therapy
  • Physical Therapy Physical Therapy

Care Settings

  • Virtual

Age Ranges Served

  • person icon All ages

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Languages

  • English

1837 W. Frankford Road Suite 116, TX, 75007-4641

Get in Contact

  • orange phone icon (972) 236-1941

Reviews

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4.07
(193 Reviews)
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All Reviews
google review

The WORST Service as in NO Service. Very nasty rude woman at the front desk refused to even let me be seen. I called an hour earlier spoke with a man who said yes come on in and we will be happy to look at your bug bite for you. When I arrived there was one person in the waiting area and the woman at the front desk said we arent seeing patients today. I glanced at the the person sitting there and she said we arent seeing patients today. I explained that I had called earlier and made an appointment and she very rudely yelled at me We arent seeing patients today. On top of that the facility was NOT very clean. I will NEVER set foot in Concentra again. It was awful and I wish I could give them negative stars.

Lucy Hilton
28 April 2022
google review

Wait time varies from time to time and this location can get very busy but my last 4 visits here were quick to sign in short in the waiting area a little bit in the exam room and fast to check out. The doctor was attentive concerned helpful and thorough. Every staff member was friendly. I would recommend this location.

PF 87
28 April 2022
yelp review

This place has to be the worst medical facility Ive ever seen. From an apathetic staff to waiting for over an hour just to take a simple urinalysis...

Michael L.
11 August 2021
yelp review

Horrible nasty mean woman at the front desk. I had called an hour earlier made an appointment and when I got there one person was waiting in the waiting...

Lucy H.
30 June 2021
google review

The Staff at the Carrollton location were great The only thing I think would be better is if they had another Physician and a couple more staff members on their team. The wait was considerable maybe I visited on a busier day not sure. I would have really liked to have been able to make an appointment that seemed reasonable but they dont take appts. Still good service and friendly staff.

Laura Estep
28 April 2021
google review

I have been going to Concetra Urgent Care off Frankford for the last two years and my experience has been wonderful. The are very efficient and professional. The staff is friendly and kind and attentive. The best part your not in there all day.

Cheral Hollins
28 April 2021
google review

I recently went to Concentra for a physical and they were pretty prompt. They had to see quite a few people including myself but the process was very smooth quick and efficient. The staff was pretty patient and guided me through the entire process which did not take long at all. I would recommend them to anyone.

Kyra S
28 April 2020
google review

Quick and easy. Fastest drug test Ive ever taken. My only complaint would be the young lady at the desk wasnt very friendly at all. Borderline rude actually. Like doing her job was a problem. Other than that it was great

Patrick Boehler
28 April 2020
google review

I went in on a day the Doctor was not in. I should have left then. Im trying to give others a try. I like dealing with one person. So the old woman is alway rude but I just ignore her for the most part. But this day I was just not for the rudeness. So I got rude also. I called back later an APOLOGIZED. That is not who I am. When I got to the back to see the practitioner she was not only rude but knowledgeable of what my company needed. I said that is not right we never have to bring a years worth of test. She stated this was something new and this is what I needed to do if I wanted to be realeased. I knew this was wrong. I said to her I never have these problems when the Doctor is here. But nevertheless Ill have to get what you need. When I was waiting on the release of the paperwork the rude old woman put the paper on the desk and said bring this back. Did not said anything else. She is not personal at all never explain as others do. Its like she does not want to deal with certain people. They took so long to call people back I think is was because the doctor was not in that dayWhen I went back the doctor was in and also wanted to know why did I get a years worth of test. I had no idea why she said that. When I was getting checked out the same old woman didnt want to wait on me and gave my paperwork to the receptionist as is she didnt have enough to do.I will not go back unless the doctor is there.

Patricia Mills
28 April 2020
google review

I had no appointment it was a first visit and I needed to find a physician who would give me a relevant exam for some prescription medicine. The front office staff handled everything professionally took care of the initial assessments and paperwork smoothly.The doctor set me at ease with her competence and understated sense of humor. She was a pleasure to work with.

Mark Wuertz
28 April 2019
google review

Not conveniently located. I called to make an appointment for my new hire drug screen but was told I did not need one. I specifically said I was trying to minimize my wait time and was again told I would get in quickly. Waited 50 minutes for less than 5 min to complete the test.

Joelle Frye
28 April 2019
google review

This is one of the most worst run Medical facilities I have ever been to. The staff is extremely rude and act as if you are nuisance for walking through their doors. I had to come here for pre employment drug screening. I came prepared ready to take my urinalysis only to have to wait for over an hour to relieve myself. I asked the front desk staff member how much longer I would have to wait and with an attitude told me I was next. I advised her that the only reason I asked was because I came prepared to submit my urinalysis and I have been holding it in from the moment I walked in the door. She told me to step away from the counter because there was patient information visible and that I needed to take a seat. I had been pacing back and forth in the lobbying and the staff members just took their time and moved at glacial pace to see people and collect their paperwork. When I walked in there were three people ahead of me and when I was finally seen they accumulated about 10-12 people to be seen. I would not recommend anyone to come here for any type of services both business or health related. They truly need a refresher course on the core values and mission statement for US Healthworks. In case you have forgotten the values of your company are as followsDeliver quality above all elseTreat patients with respect and compassionExceed expectationsAct with integrityConnect and collaborateYour mission isTo improve the health and productivity of the American workforce.Learn it live it and provide the excellent service your company asks of you on a daily basis. If youre unhappy with what you do then maybe it is time to look for another job that youre passionate about. Very disappointed with this place and I will be speaking with my employer about the level of service I received today.

Hernan Calle
28 April 2018

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