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Concentra Urgent Care - Carrollton

Occupational Therapy, Physical Therapy
  • Location Address: 1345 Valwood Pkwy Ste. 306 | Carrollton, TX 75006
  • reviews Rating: 4.25 (541 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
All ages
Care SettingsCare Settings:

About Concentra Urgent Care - Carrollton

Concentra offers occupational and urgent medical care, as well as physical therapy and wellness services. We treat everything from sprains and broken bones to coughs, colds, and flu. Our clinicians include board-certified doctors, licensed physical therapists, nurse practitioners, medical assistants, physician assistants, and other medical professionals.

Reviews

4.25
541 Reviews
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Care Settings

  • Virtual

Age Ranges Served

  • person icon All ages

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Languages

  • English

1345 Valwood Pkwy Ste. 306, TX, 75006

Get in Contact

  • orange phone icon (972) 484-6435

Reviews

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4.25
(541 Reviews)
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All Reviews
google review

I was greeted when I entered the facility. Staff was very friendly helpful. The nurse and the doctor took their time and expressed general concern and helpfulness.

Roland Rocha
28 April 2024
google review

When you walk in you can feel such a positive presence.Everyone was so kind and smiling it was like they really enjoyed the working environment and as a patient it was nice to see.

LaDoris Conrod
28 April 2024
google review

The 4 star rating on here is fake. There was one other person waiting to be seen and the younger black woman told me it would be a two hour wait. She also talked to me in a tone like I couldnt understand English. Terrible customer service. I see so many 1 and 0 star reviews how is it still 4.8

boris chong
14 April 2024
google review

Careless and rude front desk staff and the doctor is even worst. Indian doctor Neha was very careless and rude to the patient. They wasted 2.5 hours time and said if you are not well you should see your primary doc and not us She was attending 10 other patients parallely and made us wait around 3 hours and did not help out in any way. Did not even suggest a medicine. Worst ever urgent care

P E
07 April 2024
google review

In Healthcare you have to do better every DAY I have been in healthcare 20 years this experience was unacceptable. The front desk was on personal calls and a lot of patients waiting were ALSO in healthcare. This was not a good look. The ladies were impatient rude and in piss poor moods. Concentra needs to educate their staff on patient care and perhaps revise their workflows so everyone gets the care they deserve not the care the staff is in the mood to provide. This location was very dissapointing. A lot of us know better so we can speak up. What about the patients that think this is the standard

BD F
07 April 2024
google review

Reception was great. Nice staff. Clean. It took forever to see the doctor. They were short staffed. They should have had extra staff come in and assist. Only one doctor. Thats ridiculous. Kept saying only a few minutes. It was busy. They need to have proper staff especially during cold and flu season. Probably wont be back.

Jonathan Bruyn
28 February 2024
google review

Took a while for employee to find the lightswitch where i was to take my urinalysis.The tester kept referring to me as bro. I dont blame him. I guess i look pretty young. Im 43 years old. Im far past that age of being treated as such but it happens all the time. Things werent as smooth as it always was in the past drug tests centers. Took a bit to head on out after the urinalysis was complete. I guess thats just how it is here. It was near closing time so thats probably why.

Taemeister
28 February 2024
google review

I went in as directed 1st time I went to restroom I didnt give enough so I was made to drink all this water wait till I could go again regardless of how much work I had piling up. My second try still wasnt enough but lab tech said well that will have to do. Now why couldnt that have been answer my first try instead of costing me hour half of work

Mary Williamson
28 February 2024
google review

Reception were great. Understanding and diligent but the nurse that took me in was in a hurry rushing me and her voice was not pleasant. Need to learn what costumer service is all about.

Jose Gil
28 January 2024
yelp review

I called ahead to have my X-ray images put onto a disc for my orthopedic. I went to go pick them up and they did not have them ready. I was told to wait...

Zach M.
25 January 2024
google review

As soon as I walked in the staff got me to do paper work for my drug screen and once I was done with it they passed me up fast to do my test. The staff are so nice polite and helpful. They dont take long to call your name like other places do and they will get you to try and get u out of their asap. This is a really good clinic.

Stephanie Mejia
28 September 2023
yelp review

Broken leg and I waited for others to take a pee test before I was seen. After I was seen they misdiagnosed me as having a sprain had me do physical...

Davin L.
25 June 2023
yelp review

its alright. i dont recommend coming here unless youre okay with sitting there for 3 hours with no explanation as to why

Crystabell L.
25 October 2022

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