Compass Health Systems PA - Fort Lauderdale

Ive had to sit on hold for an extreme amount of time because of an issue with every single appointment Ive had with these people. Multiple times they have just forgotten to call in prescriptions entirely. As I write this I have been on hold for 30 minutes... they are also consistently late for appointments. The only way to get someone on the phone in under 30 minutes is to press 1 for new patient but as soon as they know your not a new patient they transfer you to a line that takes your info for a call back but I have NEVER been called back... this place is going to drive me to go inpatient

My visit was 1192023. I read the reviews prior crossed my fingers and hoped my experience would turn out different. Unfortunately it did not The entire visit was confusing the staff was confused the provider I saw presented unaware blank. Every detail mentioned in every review is 100 accurate. The facility should immediately be shut down. This location is not capable of providing health care of any sort to anyone. I will be the patient who takes the next step beyond writing this review and contact the department of health. I pay for access to health care not incompetence and compliancy. You are encourage to seek care else where.

horrible service I was taking s specific medication for more than five years with a specific amount of dosage for a reason and his doctor decided to lower...

I was beyond shocked at the service I received at this place. I am convinced they simply dont care about their patients. They schedule appointment and the patient does not get the benefit of a call back. The staff is rude and unprofessional. I had an appointment at 2.30 p.m. at 4.00 p.m. I called and no one had nothing conclusive to report. Mental health patient please avoid this place they simple dont care. They dont.

The MD there I spoke to are typically friendly however the staff are quite grim really.. Its seems maybe they cant stand being employed there. An annoyed being threatened by folk.

PCP dr for a nursing home facility. Long waits. Minimal communication. Was guided to a room with a exam bed that was not dressed properly after the last...

this is THE worst place ive ever been to. ALL I WANT IS A REFILL BUT NO ONE ANSWERS THE PHONE said i have an appointment at 2pm then NO ONE CALLS FOR MY APPOINTMENT

Worst place to get appointments. The schedulers have high egoist behavior with no empathy at all. They wasted almost 1 hr and still unable to book an normal appointment. Not worth spending time there.

This place is HORRIBLE Ive had an appointment set for 215 pm TODAY Here now its 544 And NO CALL Ive been told MULTIPLE times after MULTIPLE CALLS that I would be reached out to nobody ever called me back. Smh .. even my first visit I had gotten a late call like 1-2 hours AFTER the scheduled appointment now this time its been over 3-4 hours im growing impatient this company has some serious room for improvement Seriously .

The worst place Kayla Dr. Nissels assistant is incredibly disrespectful unprofessional and unqualified to serve as a doctors assistant. She called me to confirm an appointment and in her voicemail said call back to confirm whenever you can. I called back to confirm two days in a row and left voicemails. She then yelled at me that I should have called before 3 PM because thats when she leaves the office. My appointment didnt happen. Kayla needs to be fired. If youre reading this please be aware that a class action lawsuit is being organized.

I only will write a bad review for an incompetent company. Unless you are forced to deal with Compass Health AVOID THEM. They do not adhere to their scheduling. So dont be surprised if the time they tell you is not correct. They dont tell you when you owe money until you ask them. I need refills for medication which Ive gotten filled twice. Been trying to contact them for 5 days now to request a refill and once I finally got connected she tells me about a 60 dollar copay I need to do every phone call that they refill my prescription. This was not once said to me or charged the previous two times. They say my card on file hasnt worked all my cards have no changed and work fine. So when were they going to let me know about this Prob never. AVOID USING COMPSS HEALTH. Youll save yourself a lot of stress and annoyance which I figure is key to people who come there to help with their mental health

I have been going here since I was a child thats 20 years And today enough is enough. Welcome to compass health where you never hear from your doctor when you really need them and dont expect to get those refills you need either Its been weeks after my appointment and still no refill on one of my medications that have serious withdrawals. Ive gone 1 whole week without even after I reached out to these people numerous times. THEY DONT CARE But I do so please take this warning and find somewhere else

On my first visit the people were extremely kind and caring. The wait was a tad bit long but it was affordable. They were extremely inclusive and it was...