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Coastal Kids Pediatrics - Laguna Niguel

Pediatricians
  • Location Address: 25500 Rancho Niguel Road, Suite 110 | Laguna Niguel, CA 92677
  • reviews Rating: 4.37 (116 reviews)
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About Coastal Kids Pediatrics - Laguna Niguel

At Coastal Kids Pediatrics, our team of highly qualified pediatricians, nurse practitioners and medical support staff deliver stellar care to patients of all ages, from newborns to adolescents and beyond.

Reviews

4.37
116 Reviews
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Care Settings

  • In-clinic
  • Virtual

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Practice Names

  • Practice icon Coastal Kids Pediatrics

Leadership

  • person icon Dr. Steven Abelowitz, M.D. FAAP, Medical Director/Founder of Coastal Kids

Founding Story

Board Certified in Pediatric Medicine, Dr. Steven Abelowitz, M.D. FAAP started Coastal Kids as a welcoming place that offered stellar pediatric care to children across Orange County, Irvine and Newport. As Medical Director of Coastal Kids, Dr. Abelowitz quickly expanded his practice to five locations, carefully selecting a staff of the top pediatricians in Southern California, who specialize in pediatric medicine, children’s healthcare, preventive care, growth, nutrition and development. Dr. Abelowitz was named “Top Doctor Award for Physicians of Excellence” by the Orange County Medical Association (OCMA), and has served as Area Representative for the American Academy of Pediatrics.

Languages

  • English

Insurance Carriers Accepted

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Contact about insurance

Please note that without member information we cannot guarantee that your specific plan covers these services. We recommend asking the care provider before beginning services.

  • Aetna
    Aetna
  • Anthem Blue Cross
    Anthem Blue Cross
  • Blue Shield of California
    Blue Shield of California
  • CalOptima
    CalOptima
  • Cigna
    Cigna
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25500 Rancho Niguel Road, Suite 110, CA, 92677

Get in Contact

  • orange phone icon (949) 448-8821
  • orange mail icon patientservices@coastalkids.com

Reviews

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4.37
(116 Reviews)
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All Reviews
google review

This office is so hard to reach. You have to wait forever on hold and get sent to voicemail when trying to speak with the billing department. Its very frustrating.

Heather C
26 May 2024
google review

Front Office Staff Nurses and PAs are all incredibly warm and kind Dr Harris is our pediatrician and hes so patient reasonable non judgmental and important for me as a FTM the opposite of an alarmist. I always feel at ease after an appointment with him

B. Green
26 May 2024
google review

I hate to have to post such a negative review because initially I was really impressed by the offices efficiency and friendliness helping my Son. BUT after waiting weeks for a referral and getting all kinds of explanations as to why there were delays nearly A MONTH LATER I was finally told that they do not make referrals and that I would have to contact my insurance myself - What a complete WASTE OF TIME and 1 month of my childs health going unchecked. Utterly incompetent.

Terrence K
26 May 2024
google review

Our visit to Coastal kids on May 3 2024 was made remarkable by Jills outstanding service. She was cheerfulness showed genuine care. Notably she informed me that our 18-year-old could continue to be seen at the practice until she turned 21. This was contrary to what we had been previously told and Jills clarification on this matter saved us from the hassle of seeking another doctor. Genuine empathy is scarce these days and Jills compassionate approach was refreshing. We also loved Dr Gillis.

Zoey Carpenter
12 May 2024
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Beaming Review

I am so sad to leave this review. We have been going to this pediatricians office for 12 years and today I made the difficult situation to switch clinics. They recently had a mass exodus of doctors and nurses and our Pediatrician has left without any warning. Since the new management took over the front office staff has made several mistakes that cant be overlooked. They have ordered referrals to doctors who dont see children are not helpful when you call have long wait times dont call back when they say they will and the nurses make inappropriate comments to my children.
Communication issues Communication issuesHigh turnover High turnoverAdmin issues Admin issuesStaff needs training Staff needs trainingReceived services Received services
Shannon Blue Shield of California
16 February 2024
google review

Whenever I call this office I cant get ahold of anyone and when they call you back they hang up before the phone rings so it shows a missed call but you never get alerted. Very frustrating.

B C
26 January 2024
google review

Our pediatrician along with a lot of other doctors left recently we were not notified. When I needed an emergency appointment I had to spend an hour on the phone between the office and my insurance to update the PCP. They had my son waiting in the office the whole time and wouldnt see him until the insurance information was updated. I also had another emergency with a different son that was incredibly stressful and they sent us to the wrong office for x-rays even though I called to confirm the address. It was incredibly frustrating.

Alexandra Armstrong
26 November 2023
google review

I was initially very happy with the office when I moved to south county. However there has been a mass exodus of a number of doctors and the office manager. The remaining doctors and staff has done nothing to reach out to current patients to provide updates on ongoing care for their patients. The hold times for the receptionist to pick up calls are very long. When asking for guidance from the current staff as to next steps she was confrontation and not helpful. Being a parent of a daughter with a rare syndrome we found our doctor because of her expertise. We only hoped the current staff would be understanding and provide a little help to a concerned parent vs. just express her frustration with her current employment situation on us. Either way the remaining doctors should be updating clients that they will be taking over as the new primary with a simple introduction via phone or email update as a bare minimum.

Brittany Degrassi
26 September 2023
google review

We havent been going here very long because we just moved to CA from NM but We are so glad we found this place. The front staff at the Laguna Niguel location are so helpful and very kind. Not once did they seem upset by the large medical records from our previous Dr. office. We see Dr. Salter and I can not tell you enough good things about her. She has made this transition so much easier for my kids and for me as a mom. My children love her and I love how knowledgeable she is and how she takes the time to listen to my concerns. Thanks Coastal Kids

Patrishia Lee
26 May 2022
google review

We started going here 5 years ago with our firstborn and we have loved the doctor we have - but theyve become too busy. I took my 1 year old in for his check up a couple weeks ago and we were there for over 1.5 hours Just mainly waiting. Hes usually very calm and nothing was handled well - the eye test wasnt done well and scared him but wasnt even successful. Then we had to wait 45 min just to have a rushed conversation with our doctor and then we waited another 45 min just for his shots. They said they were so busy but this has become the norm. Seriously considering moving to another clinic.I also called when my son was wheezing a couple months ago and I was scared and they said they couldnt help me because I hadnt made an appointment in advance thats not the right way to handle that at all.

Alex Kornswiet
26 May 2022
google review

We have been going here for the last year since moving from TX. We LOVE Dr. Herrera and all the staff at Coastal Kids. Sometimes the wait to get back to the room can be a little long but weve never had to wait over 20 minutes past the appointment time. The wait to see the doctor once we are back in the room is maybe a few minutes at most. Staff are kind and patient to our two daughters and they take their time listening to our concerns and want to hear what the kids have to say as well Rooms are all painted beautifully which our kids love to look at. Highly recommend

Cassie Milliken
26 May 2020

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