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Circle of Care - Houston

Speech Therapy, Occupational Therapy, Physical Therapy
  • Location Address: 2211 Norfolk St Suite 420 | Houston, TX 77098
  • reviews Rating: 1.40 (10 reviews)
InsurancesInsurances:
Ages ServedAges Served:
Children
Care SettingsCare Settings:

About Circle of Care - Houston

Circle of Care is dedicated to providing the very best treatment possible for your child; whether it’s speech, occupational, physical therapy. Therapy sessions are administered by credentialed and compassionate therapists who create a personalized plan of care according to each child’s needs. We have been helping children since 2007, are one of the largest therapy providers in the state of Texas and have built an excellent reputation based on results and unyielding personal care.

Reviews

1.40
10 Reviews
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Care Settings

  • In-clinic

Age Ranges Served

  • person icon Children

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Languages

  • English

Insurance Carriers Accepted

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Contact about insurance

Please note that without member information we cannot guarantee that your specific plan covers these services. We recommend asking the care provider before beginning services.

  • Aetna
    Aetna
  • amerigroup
    AmeriGroup
  • Coventry Health Care
    Coventry Health Care
  • Medicaid
    Medicaid
  • Molina Healthcare
    Molina Healthcare
  • + See More

2211 Norfolk St Suite 420, TX, 77098

Get in Contact

  • orange phone icon (713) 800-9902
  • orange mail icon info@circlecare4kids.com

Reviews

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1.40
(10 Reviews)
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All Reviews
google review

Overall bad experience at every level my child did not receive the services required and nothing being done to remediate a bad situation.After posting this I read many other reviews and can agree completely with the other poor ratings. Not worth the precious time and money wasted without proper intervention.

Erica McGrath
28 April 2024
google review

Worse place ever If your child needs speech therapy I highly advise for you to look some where else. I was told my son was assigned a therapist and I would hear from her but 3 weeks went by and I never received a call. I repeatedly had to call almost every day for an update just to be told his therapist no longer works there and was assigned to some one else. I spoke to an manager and was assured the new therapist was ready for him and she scheduled a date and time for the therapist to arrive. NEVER HAPPENED I took my son out of daycare for his speech therapy and they never showed up No call no notice or anything. This company is completely unprofessional unorganized and a complete headache to deal with. HIGHLY DO NOT RECOMMEND

Trelle A
28 April 2024
google review

Please take this review seriously. I went around in circles with this company for 3 months waiting on my daughters therapy to begin. I got the run around. They gave every excuse for why things were delayed from the insurance to their therapist getting hospitalized . After 3 months still didnt get an initial evaluation . So after speaking to David in corporate a therapist reached out to me scheduling a ZOOM meeting to evaluate my daughter although I didnt believe Zoom was the best choice for a 2 year old I agreed just to get the services started. We had a zoom set up for 8 am and taking off of work and getting prepared for this evaluation which took 3 whole months.. the therapist did not show up on the zoom meeting I both texted and called to see if she was running behind but NO RESPONSE. What a total disgrace. Now I will start this same process with another health care agency unfortunately further delaying her therapy because this one is not reliable at all and have failed to show integrity for the healthcare need of their clients snd should not be up and running at all. To waste 3 months on a speech impaired toddler is too sensitive to put at risk especially since she is going on 3 years old soon.. this place is a joke. Please save yourself the hassle and do what is in the best interest of your child and look elsewhere.

Chosen OfJesus
28 April 2024
google review

Not organized and very unprofessional with both parents and therapists.

Olivia Rivera
28 April 2024
google review

Very unprofessional. Do not recommend

Anna R
28 April 2024
google review

Honestly would give this place zero stars. Waited a month after initial call for services they lost my information. Waited four months after that and checked on waitlist lost my info again AND told me I denied being on the waitlist Excuse me thats a lie why would I even be calling to check if I denied Steer clear of them they are unorganized and will waste your childs precious time in getting services

Caitlin Kilman
28 January 2024
google review

My child whom is autistic has been receiving OT through Circle of Care at her ABA center for a couple of months from her therapist Karla. After having to deal with alot of disorganization from the company our therapist Karla is leaving. I got a call informing me Karla would be leaving but not to worry as they had a therapist ready to take over for the children she sees. During this call that I was conveyed the information I felt as if Sayra couldnt get me off the phone fast enough after informing me of the new therapist. As a concerned parent I had questions about the new therapist mind you I asked proper questions nothing that crossed any lines. However it was obvious she was irritated that I had questions and wanted to hang up as soon as possible. Everything seemed so rush and I was correct when not even two days later I got a voicemail saying there was no therapist taking over but they had telehealth visits available for my 4 yr. old autistic child. I thought at first I had heard incorrect as why would a 4 yr. old be able to receive OT through telehealth and get anything out of it. So I called and sure enough Sayra offered telehealth for a child who not only is autistic but is only 4 yrs. old When I mentioned this she really was dumbfounded and her excuse was that she didnt read my childs file and was unaware of her diagnosis or age. This infuriated me even more as how do you offer services without taking the time to read or perhaps even speak to the current therapist if telehealth would be appropriate. Please if you value your child and are looking for a company that cares stay away from Circle of Care. Honestly it seems they are more worried about billing that insurance one way or another instead of taking the time to think of your child as a person and what is in their best interest. There is no effort to make sure they have good therapists that are available to all areas of Houston. They want to push telehealth to areas that do not have enough children for the therapist. Whether the child is even capable of benefiting at all from telehealth is not a worry as long as they get paid. Parents please never let any one tell you what is best for your child you know your child better than anyone. If your gut tells you that something wont work go with it. If you start seeing red flags such as bad reviews listen we are our childrens voice. Please do your research I hope my review helps someone and especially our children.

Nancy Luis
28 August 2023
google review

Worse agency ever we waiting for the therapy to make the evaluation and begin the therapy but they never show up or contact me . When I called them they told me she will contact you and she didnt after all that they told me we will hold the therapy.

Dego Elto is 5treesdxcc c. gandy
28 July 2023
google review

This is by far one of the worst companies in pediatric home health. Rather than help their clients the company would do everything possible that they get denied services by health insurance.When also challenged by the situation youd either be ignored talked over or be disregarded.Do yourself a favor look for a different provider.If I could give them zero stars I would.Circle of Care is very unprofessional with curt employees who lack the decency to be empathetic towards parents.

Olubukola Ladejobi-Sonaike
28 June 2023
google review

PositiveProfessionalismQualityReliabilityResponsiveness

aracely abergel
28 April 2021

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