Children’s Hospital Colorado - Colorado Springs

The professionalism and dedication of the entire Childrens Hospital team is one that we are very impressed with and find great comfort that if needed we can trust the care to our children tooWe recently had to bring our 2 yr old in for emergency services and ended up staying overnight and we were so impressed by the speed and thorough treatment they provided for our little one. Thank you to the orthopedic PA Caitlin D. and the entire orthopedic team for you dedication and speed of addressing the problem. Lastly thank you to the entire hospital staff and nurses that cared for us during our stay We are so grateful for you all

My granddaughter needed emergency surgery and was sent to childrens hospital and I am so grateful we were sent to Colorado Springs. The surgeon was amazing every nurse she had were so kind and caring and each one took the time to thoroughly explain the procedure before and after and gave us detailed instructions to care for her at home. I was so amazed at the genuine care they gave herus. 100 satisfied .

My daughter had her tonsils and adenoids removed by Dr. Steve Hamilton. The surgery went smoothly and we felt grateful and confident that she was in Dr. Hamiltons hands. We felt grateful for the care she received from the nurses. The patient educator was especially helpful and came in to visit with my daughter to let her know what to expect and to give helpful tips post-surgery which helped both me and my daughter to feel more comfortable. Recovery has been a bit rough but the advice from the surgeon the educator and the nurse who called 4 days post-op was SO helpful and helped us to know what to expect .

Childrens Hospital at Colorado Sorings was attentive welcoming and treated my daughter better than we could have hoped for. Not only did they want to make sure our questions as parents were answered but made sure they answered any questions my daughter had. The communication was incredible through all stages from check-in to check-out. We couldnt be more pleased with the service and would recommend this hospital to anyone.

Started off in the emergency room and we got taken to a back room there immediately was greeted with WONDERFUL staff. We were moved up to the fourth floor and I dont think I got to thank all the nurses and staff up there enough everyone was so sweet and very helpful. Special huge thank you to the nurses on the fourth floor.

The ER is a joke and honestly its a luck of the draw as to what kind of care you get. This last visit we had we were there from check in to discharge for just under 12 hours.... in the ER We were sent by my daughters pediatrician due to low oxygen levels due to a respiratory illness. On initial intake the tech and nurse were watching her O2 levels which kept bouncing between 88-90 and the nurse just said to document the higher reading.... why you ask because that wouldve meant more work for themfrom the get go. Luckily it wasnt too low and my daughter wasnt in distress. Then we waited for a few hours to even get pulled back into the next set of exam rooms. There the doctor and nurse were great. Then we waited a little longer so that we can be put into a room for my daughter to be monitored. Everything there started off okay however this is where the nursing staff lost the hospitality part of their role...we had to ask for a pillow for my daughter and never once was she offered a blanket even though we were there until 0230. Not sure if at some point our nurses shift ended but the nurse that discharged us was a completely different nurse. We went 2 hours without anyone ever coming in to check on my daughter until it was time to be discharged. It was a very cold night 16F when I left and was not offered any assistance to wheel out an oxygen tank while I was trying to hold my two and a half year old as well as our belongings. Instead I overhear the respiratory therapist ask the male nurse if he was going to walk us out and his response was no its too cold. Then he also couldnt even guide me out of the ER instead just simply said follow the orange fish when I had to ask how to get out. The doctors were great but like I said its about 5050 with that type of nursing care you will get.

My son came in by ambulance in the trauma unit as a transfer from memorial south. He was hit on his bicycle by a car going 35mph. The ER team was amazing. Staff was friendly and very passionate about the care my son was receiving. My son had a skull fracture a broken wrist along with some road rash. Dave in the ER department was informative and made sure I knew the next step along the way. Once admitted to the ER we went to the surgical unit. Rachelle was our RN that I remember the most. She was so funny and friendly. Her bedside manner was so amazing. She is compassionate about what she does with children. She n I joked around a few times The doctors are hands on. They communicate 100 Brain doctor is awesome. My favorite was Travis Murray He came in and immediately made the call. He showed me the X-rays and went over the process. After surgery he came down and went over everything. . This hospital has taken care of two of my children now in different ways this place is just top notch. Highly recommend

The nurses are amazing and provided amazing care for our daughter. Everyone who came before her surgery helped her feel more comfortable and ease her mind. She even got to meet the dog before her surgery. Such an amazing staff.The only issue we ran into was at the cafe. We ordered breakfast and waited over 25 minutes for our food when we asked how much longer the lady was extremely rude she stated they were still making the French Toast. Our daughters surgery was over before we received any food.

Slowest emergency room Ive ever taken one of my children to. Over a two hour wait with less than 10 people in line. No explanation for estimate on timing. Zero consideration for cleanliness of the emergency room lobby. Unprofessionally dressed staff wearing slippers and plain clothes instead of proper scrubs

The care provided by the nurses and doctors was exceptional. The extra efforts to make our stay as comfortable as possible did not go unnoticed. We were extremely satisfied with the care of our child and are very thankful for the everyone who made our experience great.

I have been to childrens multiple times between my three kiddos. I have ALWAYS have had an amazing experience. The nurses and doctors and staff are AMAZING...

Made my son and I feel prioritized and ensured that his emergency surgery was handled quickly. Friday morning with severe pain found to be appendicitis....

Every single person at this hospital was kind empathetic and helpful. Doctors nurses receptionists and even the people that cleaned our room. I felt so...