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Child Mind Institute

Diagnostic Evaluations, Mental Health
  • Location Address: 2000 Alameda de las Pulgas Suite 242 | San Mateo, CA 94403
  • reviews Rating: 3.00 (6 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
Children
Care SettingsCare Settings:

About Child Mind Institute

The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. Our teams work every day to deliver the highest standards of care, advance the science of the developing brain and empower parents, professionals and policymakers to support children when and where they need it most.

Reviews

3.00
6 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon Children

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Leadership

  • person icon Harold S. Koplewicz, MD

Education and Training

  • Education badge MD, Albert Einstein College of Medicine
  • Education badge BS, Psychology, University of Maryland

Languages

  • English
  • Spanish

2000 Alameda de las Pulgas Suite 242, CA, 94403

Get in Contact

  • orange phone icon (650) 931-6565
  • orange mail icon info@childmind.org

Reviews

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3.00
(6 Reviews)
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All Reviews
google review

Worst experience ever. Totally unprofessional. Im not the only one to have a horrible experience there read the reviews and ask around. CMI is only involved in making money and marketing themselves. The psychologist they provide has a slew of horrible reviews he lied to us about his communications with my son and got caught. He panicked his response was rude he lashed out against us and acted as if he was lying about our son for our best interests Id be surprised if he still has his license to practice he was demeaning to my kids mom and really just had an awful experience being in the same room as him not what you want for your kid. It appears that CMI has young recently graduated staff that has zero experience background check them for yourself. They push meds on your child at the cost of your childs health and say its fir their benefit. I would not be surprised that CMI is funded by the same people that fund big pharmaceutical companies and this is basically their way of selling their products. As much as they smile at you know that they not only dont care about your children they want to enslave them into a life of drug addiction and will never be honest about their true intentions. All the while trying to make you feel inadequate to raise your own kids then making horrible decisions for your child. Absolutely a nightmare.

Darren Casella
16 June 2024
google review

CMI has been very instrumental in my daughters experiences with anxiety Be prepared to pay a hefty penny for services but if you have out of network insurance it can help a lot

Georgia R
16 March 2024
google review

Juan Bezos
16 February 2024
google review

We had a negative experience with Child Mind Institute without ever having a child seen The Child Mind Institute screens does intakes via the phone by a staff person who may be on opposite coast and may not be a licensed clinician. In our case she seemed to be a schedulers. After a brief conversation this person supposedly matches you with a clinician. I had to specifically ask to talk to the clinician and was limited to 15 min. Then you must start paying for three assessments. The assessment sessions make sense after a clinician and parent have had enough of a conversation to determine if your child is a good fit for their practice and vice versa. At Child Mind this is not possible. Then you are asked to complete lengthy assessment forms and to sign the strangest therapy consent form Ive ever seen Im trained as a MFT in CA. In the consent form you are asked to give permission for your childs case to be used for advertising purposes. They also want to be able to connect with your friends that seemed weird meaning social media Why would I want my friends to be contacted by my childs therapist. They also want permission to contact previous therapists teachers pediatricians etc. we did not want to give a blanket agreement to any of these disclosures or contacts without separate specific permission based on conversation with the Child Mind Institute therapist. This is not at all uncommon but they decided that they would not see our child after we did not give blanket consent to their advertising clause friends clause or to contact other free. We then received an email saying that we were not a good fit and any appointments made were cancelled. This was a after numerous emails with the intake scheduler a 15 min conversation with two therapists a year apart because it took that long for someone to be available. Its all been a terrible waste of time. The disclosure consent framework should be explained up front before any parent waits a year for a clinician. Its possible they could do decent treatment but if your child is functioning well except for some anxiety issues or even OCD do not use Child Mind. They seem to care more about marketing g and making money than explaining what they do to parents who inquire. Im left thinking its a racket of some kind since they completely balked when we did not give blanket consent. Most good but therapist will accept your limits about who they may contact and accept your desire for confidentiality for your child and family and are actually bound by their license in California to respect these wishes. I Do not recommend the Child Mind Institute because they will summarily cancel your appointments if you do not consent to all they ask. Request to see a consent form up front and read it carefully before signing it.

Jessica R
16 June 2022
google review

Jan Onesork
16 June 2022
google review

I made an intake appointment twice. The woman on the phone said Tomorrow at 1100 am. I did not receive a call at 800 am my time or at 1100 am my time on that day. I called and spoke to someone else on the phone who then gave me another intake appointment the day after at 900 am my time. I did not receive a call by 920 am and called to leave a message. I still have not received a response and its 1.5 hours later. Thankfully I was able to find someone in my network taking new patients and so I will not use Child Minds services. Just very sad the hoops that people need to jump through just to get mental healthcare for themselves and family members and something like this can be defeating. Do not recommend.

Alexandria Davenport
16 June 2021

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