Speech Therapy, ABA Therapy, Psychologists
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4 more
Address: 4012 Park Road, Suite 200
| Charlotte, NC
28209
Rating: 3.70
(33 reviews)
Insurances:
No info provided
Ages Served:
Children to young adults and their families
Care Settings:
In-clinic,
AboutReviewsServicesFAQ
About Child & Family Development - Midtown
Our focus is to maximize the potential of every child with a holistic approach to therapy. We believe that a child of any age is connected to their family, friends, and community and makes a valuable contribution to our world.
If you care about your kids then you will not go to this service. It took a while to get appointment. Absolutely no concern and on the day of the appointment they call 15 minutes before the appt to say that therapist has another appt with a different child. How is that possible. It happened many times and they wont even apologize for the mistake.I will NOT go here and if you really Love your child then you should not either.
Roman Pawa
17 March 2024
google review
We truly enjoy this company. We see Melinda for speech and Amy for PT and they are remarkable. They go above and beyond. My kiddo has significant progress. In the Summer we do aquatic therapy she loves it.
Drea N
17 March 2024
google review
The therapists are great here My son receives speech OT and PT. They are all working to maximize his potential. He was dismissed from another practice for being too delayed. However Child and Family takes all levels of clients. The front desk staff is very friendly Keep up the good work
Kate Sikes
17 March 2024
google review
If I could give less then 1 star I certainly would. This doctors office has turned away one of my Chinese exchange students who has concerns and who has reached out for help. As he feels he has troubles and is coping with life as autistic but with no diagnosis. This office has contacted me and cancelled the appointments saying they cant help. Ive worked with autistic students before some dont even speak but are tested. Please explain to me how they cant help him when he speaks 2 languages I even offered an adult who would be able to stand in as a translator if there were extensive questions that were needed to be asked. I am shocked they would deny this student help. So disappointed in this facility.
Jessica Phillips
17 March 2024
google review
They didnt seem to be receptive of what we had to say about our child . They kept insisting that the child is on spectrum but didnt offer any other insight to how we can proceed. The psychologist didnt help me understand whats going on with my child she just kept insisting she is seeing concerns but nothing beyond that
khushboo agrawal
17 March 2024
google review
Services were provided from 2006 - 2012. Huge advocate for their counseling services and occupational services I greatly miss them I most certainly recommend to a colleague friend or family member
Vic King
17 March 2024
Beaming Review
Received services
Anonymous
20 July 2023
google review
They seem to only care about money. Their internet dropped my phone appointment. I was charged full amount despite only receiving half of my session which cost 117.They refused to bill my insurance for testing. They are also refusing to diagnose. If I pay another 1000 they can diagnose.The office staff is extremely rude and unprofessional. While booking my teenage childs in person appointment I stated I would need to leave the premise but would return shortly and the person booking the appointment stated that was fine. At check in I was told that this is against their policy and was berated by the staff. Highly unprofessional.Every interaction with the front staff has been as if I was an inconvenience. From questions about filling out forms check in which building to go too. Dont expect civility from them at all. I am shocked by this.It was really hard to book the appointment and I had to talk with the office manager after trying on several different occasions. I needed reading evaluations done on my teenage child. The front staff kept on insisting that I needed a full psychological educational evaluation. Those cost about 2000. The testing that I am needing done cost about 600.They are refusing to diagnose anything for 600. I believe this is another tactic to receive more money.During our phone consult the therapist reiterated twice that she thought my son needed a full psychological educational evaluation. He had one recently done and the therapist knew this. I find this very unprofessional. Please note they required a costly phone consult on top of the 600.We had used them before for OT services and they were amazing. We will not be using their phycologicaleducational services again. I am out almost 1000 and hope it was worth it. I will update this after I receive testing results.
Keith Layne
17 March 2021
google review
Very unfriendly customer service. The management has to consider hiring professionals to answer phone calls in order to start developing business. They have no intentions to work things out. Im glad that my business with them did not go any further other than just exchanging phone callsthat was enough. And yes like in this case sometimes you have to pay attention to the reviews
VT TA
17 March 2021
google review
Had a really bad experience with this place. Unfortunately I had to learn the hard way regarding their cancellations fee even though I had not been there in over a year and had completely forgot about it.They ended up using an old file that had my signature to charge me. Which might be very illegal Super sketchy place I wouldnt recommend it.Be very careful when asking for just information or enrollments. They might charge you for it
Chelsea Gonzalez
17 March 2019
yelp review
It took a month for the referral to go through and have the assessment done. After that they cancelled on us twice for the appointment with the evaluation...
Angie C.
11 March 2019
yelp review
Had a really bad experience with this place. But I will say I had to learn the hard way regarding their cancellations fee even though I had not been there...
Chelsea S.
26 February 2019
yelp review
My Daughter loves going to therapy She makes several request to go every week The therapists are really nice caring. They do a really good job with...
Kionna G.
31 October 2018
google review
My son has been a client for many years now and the team at Child Family have been consistently amazing We have had both PT and OT there with a variety of different providers and every single provider has been intuitive and extremely attentive to my childs needs. If you need PT or OT for your little one ask for Amy or Gail the others are just as good but those two I have personal experience with. There is probably a wait for a regular time slot- but it is completely worth it
Charlie Powell
17 March 2018
Frequently Asked Questions
Speech therapy is almost always recommended for autistic children since many people with autism have difficulty with social communication. Even if a child is very verbal and says a lot of words, they might need to work on communication skills like:
responding to questions
starting or ending conversation
changing conversation topics
using gestures like pointing
understanding other people's body language
Speech therapy is a big focus in early intervention for autistic children and is usually the starting place for recently diagnosed kids. There is a critical period in the brain for language development and so, it's really important to teach language and communication skills as early as possible, especially if there are any delays in that area. Your child will learn effective ways to communicate which will help them grow into more independent and confident individuals.
It might be obvious when a child struggles with speaking —they are very quiet, say only a few words, or don't speak at all.
Spot speech and language delays like a doctor here.
The goal of speech therapy is to help your child communicate effectively with other people across all environments. This may take the form of using gestures, simple signs, verbal speech, and Augmentative and Alternative Communication (AAC).
Some other common things speech therapists can help with:
Nonverbal skills, such as signs or gestures
Forming speech in a clearer way
Communicating thoughts and feelings clearly
Understanding and responding to questions
Discerning facial expressions and their corresponding emotions
Noticing and understanding body language
Feeding and swallowing
Stuttering
Applied Behavior Analysis (ABA) is a therapy rooted in the science of learning and behavior. Using principles of ABA, children and adults can learn to improve their communication skills, social skills, and daily living skills while also addressing problematic or challenging behaviors. The primary goal of ABA therapy is to teach helpful skills that promote independence and reduce harmful behaviors. Here's our complete guide to everything you need to know about ABA therapy.
It's a big decision to make for your family! Applied behavior analysis (ABA) seeks to improve communication skills, introduce productive habits, and reduce harmful behaviors. Watch out for ABA providers who look to "cure" autism.
High quality ABA therapy does exist where the goal is not to “fix” children, make them appear “less autistic”, or change who they are. The goal is to help people learn all that they can so they can live to their potential while embracing their unique, individual personality traits. Here's our complete guide to start and end ABA therapy.
ABA is usually covered by insurance if you have an autism diagnosis. Autism is typically the only diagnosis insurance will authorize for ABA services since its benefits have been researched extensively.
Always check with your specific insurance plan to confirm that ABA is covered for your child’s diagnoses and that the provider you are seeking care at is in-network. Here's our complete guide to everything you need to know about ABA therapy.
A mental health professional (such as a pediatric psychologist) can help concerns around anxiety, depression, trauma, eating disorders, ADHD, behavioral challenges, OCD, grief/loss.
Here are a few alternative options to consider:
Cognitive-behavioral therapy (CBT): CBT helps by identifying and changing unhelpful thoughts and behaviors. It's useful for those dealing with social anxiety or difficulties. CBT addresses cognitive patterns and provides strategies to manage social challenges.
Group therapy: Group therapy offers a supportive space where individuals can practice social skills. They can feedback from peers and a therapist. It allows interaction with others who understand and learn from each other.
Play-based interventions: Play therapy or play-based interventions work well for younger children or those who learn through experiences. Play activities target specific social skills like turn-taking and problem-solving in a safe and engaging setting.
The occupational therapy process includes an OT evaluation before care starts. Here are the four steps your family can expect when starting occupational therapy:
Complete OT evaluation. An occupational therapist first identifies your child’s strengths and needs through a thorough OT evaluation, also known as an OT assessment or screening. You’ll answer questions about your child’s skills, and your child will most likely demonstrate their skills via hands-on activities with the therapist. Evaluations can last 30 minutes to a few hours.
Approve OT plan. The therapist develops a care plan with individualized goals and customized interventions based on your child’s needs. You can also share any specific goals or concerns before approving the OT plan.
Start therapy sessions. The therapist works directly with your child and your family, using various strategies and exercises to systematically improve areas of limitations and to build upon a child’s strengths. Some exercises your child might participate in are animal walks, obstacle courses, and therapy swing activities. Your family may learn strategies for supporting your child’s individualized needs at home, such as ways of supporting emotional regulation and sensory processing. The therapist may also recommend tools and techniques to use at home, in the community, or in the classroom to help your child succeed.
Monitor your child’s progress. Parents and caregivers can expect ongoing progress monitoring and communication to ensure the child is achieving their short and long-term goals.
Get in touch with Child & Family Development - Midtown