Charles County Department of Health

They never answer the phone been calling for WEEKS. Then you cant do a walk-in sick of these mfs

Every time I try to call to schedule a appointment for dental they never answer the phone and its past 800 This is ridiculous how i have to call multiple times and still no answer . I called the receptionist and she answered but when she transferred me to dental they didnt answer . Stop sending people to voicemail and answer the phones

Ive moved from PG county to Charles recently and let me just say this is a step up. The only downside would be the lady sitting in the booth thats in the middle of the lobby. I was literally standing there waiting for her to look up from the computer screen she never did until I noticed the sign of where I had to go.The receptionist for WIC was another story. Very friendly and attentive.

My husband went Monday to Indian Head Pavilion for Covid testing. He was in line for 7 hours and told to look for results in 48 hours. Well its been 4 days and nothing yet I understand back logged and busy but 4 days

This is a screwed up process. I registered through the website and got a referral however I received an email to register again. I registered again and got an appointment to come on a different day. The confirmation did have the name of the location but not the address. there is virtually no details given.

Can someone please explain to me why the receptionist barely answers the phone or when she does always connects me to appointments who is always going to voicemail. Most of the time everything directly goes to voicemail no matter who I contact and I do not get many calls back. It is starting to get frustrating especially when they tell you to call before an appointment and no one answers.

This one star is for the front desk. Not professional at all and very rude over the phone. Im hoping the doctor is nicer than the front desk.

Love the staff here. Everyone is so polite and professional. Sherry and Danielle are always willing to go above and beyond to help you finding a solution to a problem. doctors appointment therapy calling you back with answers to any questions

I just want to Express how grateful I am for all the staff that helped me from the ladies up front to all the staff in the dental department. They truly deserve many blessings for all the hard work they do to help. Cant tell you all enough how grateful I am. Thank you very much from the bottom of my heart for helping me with my serious problem so professional and so quickly. Thank you for your sacrifice to help serve other people.

Horrible service.I had a 2 hour wait longer than my original appointment time so they could assist other people with appointments an hour after my original scedual. The doctors were very rude and would constantly call me obese or fat which I am not. The doctor would Say things to the nurses as they would assist her on how Im not able to remember specific dates of the top of my head and implied on how I am stupid for not understanding what was going on with my body and needed to go to the clinic to figure out what was happening. Not only that but she would rant to me on how dumb the other doctors were or other nurses. The nurses decided to give me a shot on the top of my shoulder and were not gentle what so ever. I wouldnt not recomend this place to anyone and will further more never see this place again with any means necessary.