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Brooks Rehabilitation - Outpatient – Mandarin

Speech Therapy, Occupational Therapy, Physical Therapy
  • Location Address: 11705 San Jose Blvd Suite #111 | Jacksonville, FL 32223
  • reviews Rating: 4.16 (26 reviews)
InsurancesInsurances:
No info provided
Ages ServedAges Served:
All ages
Care SettingsCare Settings:

About Brooks Rehabilitation - Outpatient – Mandarin

Brooks Rehabilitation is a leader in health and rehabilitation offering inpatient, outpatient and home health care services. Our staff includes highly specialized experts in treating patients with brain injuries, spinal cord Injuries, stroke, orthopedic injuries, and provides a vast range of other services. Brooks also has a commitment to enhance the health of the community, and is dedicated to researching and developing the most advanced rehabilitation treatment practices to achieve the best results possible. At Brooks, we help to restore the abilities a patient needs to return home and remain there safely.

Reviews

4.16
26 Reviews
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Care Settings

  • In-clinic
  • Virtual

Age Ranges Served

  • person icon All ages

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Languages

  • English
  • Spanish

11705 San Jose Blvd Suite #111, FL, 32223

Get in Contact

  • orange phone icon (904) 345-7450
  • orange mail icon Matthew.Stafford@brooksrehab.org

Reviews

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4.16
(26 Reviews)
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All Reviews
google review

The physical therapist did not know what she was doing and I am now in more pain than before I started. My doctor prescribed traction and this was not being done. I explained this multiple times and when I explained the type of traction I should be getting she put me on a machine she was not familiar with. My neck was being pushed against metal and pulling on my ears. When I told her she said this is normal. After more discussion she went and got another physical therapist who explained to her what she was doing wrong. My appt. was suppose to be an hour and they saw me for 20 minutes. The cervical spine is an area that can leave you paralyzed. Sad to say I wont be back to this facility.

Susan Reagan
17 March 2024
google review

my wife Susie Burkins has been a regular patient for several months. we would like to express our complete satisfaction for the care and treatment we have experienced . LEANNE WILLIAMSONand LAURA APPLE have been a blessing in my wifes recovery from Gillans barre disease.she basically had to rehab most of her body functions .These two ladies have raised her spirits and helped her believe in herself again. we didnt know what the road ahead was going to be like .after mayo diagnosed her condition she was paralyzed from the waist down and limited ability in her arms hands and torso.We do PTat main facility on university and beach 3 times a week and your facility 2 times a week.We are winning the fight of our lives and we couldnt make it possible without your help.we look forward with a positive mental attitude to be with your team each day we are with you MAY GOD BLESS your team for all you do

Bob Burkins
17 March 2024
yelp review

I seldom write reviews let alone negative ones but my recent experience at Brooks Rehabilitation compels me to share my profound disappointment. Physical...

Gary H.
02 November 2023
google review

Still going 2x a week for therapy for my left knee had full knee replacement Feb 27th 2023.

Susan Miner-Caulder
17 September 2023
yelp review

I cannot speak highly enough of the staff and therapists at the Mandarin location. I came here in April of this year with a very painful left meniscus of...

John B.
12 June 2023
google review

My Physical Therapist Shelby has been helping me with my balance and she is nice courteous and cares for her patients.

Angella Fuentes
17 April 2023
google review

I have been seeing Victoria Faulkner at this location for pelvic floor therapy. She has been just wonderful. Her personality knowledge and skills have been game changing for me. And the front staff has been just delightful. I look forward to my appointments there because I know I will leave in a great mood.

Katherine Rahmes
17 March 2022
google review

I was a patient of Jessica Finney and my experience could not have been better. I was referred by my doctor for issues that had been going on for almost a year. I was scared and embarrassed but Jessica explained everything before during and after. Jessica managed to treat issues in a few months that other doctors could not figure out over a two year time period. I absolutely adore her and will be back for baby number two

Leagan Barrett
17 March 2022
google review

The first thing I see is the up-front Mgr. Jackie. She is always smiling and never has a bad day. Also she and Tatiana always give me the appointments I need at the times I need them. Brian my physical therapist is the best. He always knows what to do next and explains things so well. Hes the main reason Im doing better. Amy Jo my Occ. therapist is great also. It starts with Matt the mgr. at Mandarin. He always manages to get the best and strongest workers. I dont know how he does it but he always finds very strong workers with a great work ethic. I really appreciate all the employees. In closing I have to say a special thanks to the people of the payment assistance program because of them Im able to come to Brooks to get the help I need. Im grateful for them. I love my Mandarin location and go way way out of my way to recommend them to everyone I know and some I dont know. They are that good and should be commended for job well done.

equinoxpete
17 March 2021
google review

Horrible I still 3 months later have not got a discharge paperwork for my son. Therapist were amazing and if I was basing it off of them it would be 5 stars but their medical department billing and especially the front office staff should get zero stars horrible customer service Do NOT ever use their services

Grimage Homeschool
17 March 2020
google review

My husband has been waiting for a month to get authorization for balance therapy. We have called doctors insurance and Brooks. No answer yet as to when he can start treatments. We would rate Brooks POOR. They do not call us back when they say they will.

Grover Henley
17 March 2019
google review

First time visiting Brooks rehab at the San Jose location and I was really impressed with the physical therapist Bryan. He was very thorough with the treatment plan and evaluation. The plantar massage seems to relieve some pain right after so Im definitely looking forward to the next appointment.The office is on the 2nd floor of this large building next to Osaka buffet. The place was smaller than other rehabilitation facilities and a little older as well but it was packed with patients. We didnt have to wait long a little over 15 minutes including the time to fill out paperwork. The scheduler was helpful and quick.

Tracie Kwon
17 March 2018
yelp review

First time visiting Brooks rehab at the San Jose location and I was really impressed with the physical therapist Bryan. He was very thorough with the...

Trang V.
05 February 2018

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