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BrightStar Care - Cajon

Child Care, Respite Care
  • Location Address: 680 Fletcher Parkway Suite 206 El | Cajon, CA 92020
  • reviews Rating: 4.40 (9 reviews)
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About BrightStar Care - Cajon

BrightStar provides Caregivers and CNAs to provide personal care and in home care services. Finding experienced and compassionate caregivers can be a challenge – but it doesn’t have to be. Our services focus on improving the wellbeing of those entrusted to our care and our clients count on us for outstanding care and just about anything else they need, an

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Reviews

4.40
9 Reviews
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Care Settings

  • In-home

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Languages

  • English

680 Fletcher Parkway Suite 206 El, CA, 92020

Get in Contact

  • orange phone icon 858-777-9525
  • orange mail icon kari.garland@brightstarcare.com

Reviews

Beaming’s Promise to Families

Your trust is our top concern, so providers can't pay to alter or remove reviews. Learn more

4.40
(9 Reviews)
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All Reviews
google review

BrightStar was wonderful to work with They always answered the phone I never had to leave a message and responded to all of my emails within minutes. They were kind and patient and they were incredibly accommodating as our care needs continued to change. All of the caregivers were so sweet and helpful We had a very positive experience with BrightStar

Christina Gardner
21 July 2020
google review

I am a current patinet of brighstar and they always help me with every cuestin i had the care givers are so professional brighstar take care about the patients no the money actually the owner came one day to my house just to aswer a few questions and when i was in a wound care facility he goes just to visit me thanks for everything

jose arias
21 July 2020
google review

Excellent services they always answer the phone 247 and they care about everything patients and always want the best for patients A

Kenny Martinez
21 July 2020
google review

Joshua Brinton
21 July 2020
google review

Alex LaMora
21 July 2020
google review

princesslassabe
21 July 2020
google review

I have used BrightStar for some time after using other agencies. From them I have had a couple of the best home care aides Ive ever had and several of the worst. The pay and benefits in this field are poor so the best and brightest aides dont stay long. BrightStar has trouble recruiting and retaining caregivers. They are always short-staffed. If ones caregiver gets sick or has any sort of emergency they dont have anyone to fill in for her. They claim to be very selective about whom they hire but from a clients perspective it seems that they take any warm body who walks through their doors. A couple of the aides they sent me were very unpleasant and very uncaring about the clients safety and comfort not suitable at all as caregivers. One was a very nice lady but with severe attention deficit disorder as they could have discovered if they had an in-depth interview with her and asked her about schooling etc. She couldnt focus on a task or hear most of what one told her. She couldnt cook or follow a recipe. She couldnt even check off items on a shopping list or a list of tasks. When asked if she had done the things on the task list she would say yes but inquiry would show that she had skipped some. My most recent aide was generally pleasant and at least marginally competent but she had a problem with her drivers license. She had just moved here from Iowa and her license was expiring. She couldnt renew it because she owed Iowa about 2000 for unpaid tickets apparently including moving violations. And this was the person BrightStar had driving me to my many medical appointments Now she cant work and the only replacement BrightStar can offer me is one of the most unpleasant individuals I have ever encountered in this field. So I am left high and dry with no help. I am elderly ill and disabled. I am barely surviving with help from a couple of friends both too busy to give me much time. I am of course looking for a new agency but it is hard to know which ones are worthy of trust. They all like BrightStar make themselves sound wonderful and give promises that they know they cant keep.

Phyllis Brown
21 July 2018
google review

BrightStar is a great place to look for help at home. They and the caregivers they employ are extremely professional easy to contact. Availability is great and they can even help you out in a pinch All caregivers BrightStar has provided us have been very nice capable and professional. Highly recommend.

Lynn Frank
21 July 2016
google review

Stellar company love working with BrightStar Encinitas

Jenna Hampton
21 July 2016

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