Bowen Center - Angola

I went for help yesterday just to be mistreatedI was very clear about being manic I even went into what I thought triggered me and was instantly mistreated when I had to make an appointment that may or may not happen with the psychiatrist and he turned on me so fast.What happened was not right and I do fully expected someone to contact me regarding the mistreatment and scheduling problems. They know exactly who I am.I cant wait to tell absolutely everyone that I know about this treatment because I dont want my loved ones treated like that.Oh WAIT it gets even betterThey have been texting me off and on all day said something about insurance and when I was like really With reason I was unhappy and then I got ghostedThey replied to my first complaint and when I tried to call them I got ignored then put on hold until I finally decided it was causing me more harm.I really thought for a second that maybe that councilor Bret Michaels was just having a bad day but now Im thinking its encouraged behavior because I still sit here Leave another comment go ahead hide behind the computer

I have been a Bowen patient for almost 6yrs. . I ABSOLUTELY LOVE themEvery facility has that one front desk employee that just makes the visit so comforting and welcoming. The Auburn office would be Tracy at the front desk and the Angola office Katrina at the front desk is very nice also

I have been extremely loyal dedicated and engaged with this organization and after the three years of service my criticism is this the Bowen Center is more concerned with profit than their patients betterment.I gave considerable effort to the Bowen Center putting ample time energy and determination into making sure appointments were met thought be put into them and recommendations get acted upon. The problem is Bowen did not match this ethic.My appointments with the therapist were not regular too much rescheduling. My appointments with the life coach were invasive required more of my time than theres time-spent quotas and my meetings with the psychiatrist were one-way short and no patient feedback allowed and did not reassure me that my best interest were front and center in their mission as a corporate business.UPDATE We have a better doctor and concerned therapist. No life coach needed but administrative efforts through reception is impersonal untimely and do not explain or possibly know the processes their involved in. Also nurses do not stick to scheduling We were told two different timeframes the nurses would be in to administer a critical injection and somehow the directors error is our fault Get your act together and stop prescribing more services and medication to cover your tracks

They really need to be more clear when you are reporting something confidentially or not andor what role everyone who you are seeing plays within their institution. This way there wont be confusion that can lead to secrets being released when youre there to be helped only to make things more difficult. Also be warned of feeling like there is general apathy when trying to work with you to be seen and to follow up on you. If you dont know how to navigate things and part of the reason youre coming here is to try to fix that amongst whatever else--its still good to try and you still should--then you might need to pull forth a lot of patience and try not to wait until its a crisis if possible I have been trying to be helped for years now but I am still trying and failing to even start seeing someone when trying to begin your treatment here. If you hope theyll follow up on you giving strong hints that you need help dont count on it. Basically if you feel like you truly need help getting the helping process started try elsewhere first. I cannot speak to the actual efficacy of this institution when you actually begin your treatments because the process leading there has been such a colossal disaster such far.

I have had to reschedule twice due to my provider not being in. I have a very important appointment and the due date is closing in. I have yet to be helped.

Great staff great community wonderful work environment and a wonderful atmosphere

0 actual care for clients just another insurance rebate

Awesome place

I have had many doctors in my time none have been better than the 2 I have seen at Angola. The nurses are extremely helpful and go the extra mile and really helped in an emergency. The only reason I dont give it 5 stars is that it sometimes is hard to get an appointment with the psychologist on short notice but there is only one at the Angola branch. Well worth it in my opinion. I would not trust anyone else with my life than Michelle or Candice.

I have never been more disappointed in a place. They schedule your appointments months in advance just to cancel them when it is time to go. Two weeks in a row they have cancelled my appointment. Therapy only works if you actually go. They are not committed to the health of people they are committed to themselves. I am very disappointed in this place considering it was given good review.