Bjc Behavioral Health - City of St. Louis

Love this program. Theres so many options. Counselors are amazing there is classes for several different things. My favorite is Tuesdays womens group. I would recommend this program to anyone that needs help getting any kind of information that you can think of they can help with. The groups are by far my favorite part as I said before the womens group is very helpful.

After a four hour wait only to be told they will not be able to see you today is not providing adequate services to our children. Clean this place up and shame on BJC for allowing this poor inadequate treatment of some of the most vulnerable people in our society.

Terrible place made my conditions worse then on top of that I made a good relationship with one dr just for her to leave the practice and I just got bounced around to new ppl constantly never had another genuine connection with another dr ever again . Worst place for mental health treatment they could t get my meds correct or anything the side effect put me in the phyc ward 3 times

You cannot get better seeking help from these people. The best of them will fail you and never apologize the least of them will outright insult and abuse you. Shame on each and every single individual involved with BJC Behavioral Healthcare.

Sat there for 5 hours waiting for a intake meeting. They grabbed 3 different people without an appointment that came in after me then got told they werent doing anymore intakes for the day Im going to the ferguson office from now on.

This is a horrible place they have you waiting for hours and you wont get seen until 2 days later . I dont suggest anyone recieves services here or work here . The management is trash and the workers in sda are horrible people.

The staffers are extremely rude never return phone calls and are incapable of fulfilling their job duties. When you attempt to speak to a supervisor about their employees they do not return calls andor forward you on to someone else who never returns your call. Ive left numerous messages with numerous people and never gotten a response from anyone in this organization. They say they help people and instead send you a print out of other resources that anyone can Google and dont even complete their due diligence to make sure a those places still exist b you qualify for said resources. Social workers without compassion or the ability to complete their due diligence are useless to society and everyone involved.

The same day access clinic isnt what is advertised. Online it says that each person will be seen by a clinician. I went in today and was told that it was essentially just an intake session to see if you met the requirements to receive services. This is not how it is perceived by the wording online. I went in today in a state where I needed to see someone expecting that I would see a mental health clinician. Instead I was told that is nothing near what they do. The wording needs to be changed.

Ive been a client here for years now and weve had our ups and downs. Its luck if the draw and who your case worker is u guess. My experience has been good for the most part over the last three or four years.Theyve helped me left and right with many things big and small. I have nothing but giis things to say about them. I see a bjc doctor get my meds here attend groups here etc. From Id organization.

We got nothing but non judgement kindness patience and helpThis is free care- so if you need to wait you need to wait and be grateful. We always showed up as soon as they opened and never waited past 30 min. My 12 year old daughter got great follow up care and many services at McKelvey location .