Speech Therapy, Neurologists, Occupational Therapy
+
3 more
Address: 9201 W Thomas Rd
| Phoenix, AZ
85037
Rating: 2.30
(263 reviews)
Insurances:
Aetna,
Banner Health,
Health Net,
Medicare,
Ages Served:
All ages
Care Settings:
In-clinic,
AboutReviewsServicesInsurancesFAQ
About Banner Health - Banner Estrella Medical Center
Welcome to Banner Estrella Medical Center, where we are committed to providing you and your family with excellent care and service. The staff and physicians at Banner Estrella work hard to create an environment that offers comfort and healing to our patients and visitors. We strive to care for you with kindness, compassion, dignity and respect.
Please note that without member information we cannot guarantee that
your specific plan covers these services. We recommend asking the care
provider before beginning services.
Aetna
Banner Health
Health Net
Medicare
9201 W Thomas Rd,AZ,85037
Get in Contact
(623) 327-4000
Reviews
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Just want to say thank you to the labor and delivery nurses. Every single one we encountered was great. Would have been five stars if not for a single doctor who I will pray never has to experience a fraction of what my wife has endured and overcome.
Kevin H.
17 March 2024
google review
Banner Estrella seemed clean and the food was surprisingly okay. We had the most amazing nursing staff the entire time we were there to deliver our baby. The nurses were attentive and very understanding. We had one rude doctor who was very judgemental and uneducated but besides that had a wonderful experience giving birth to our son.
Zora Bartles
17 March 2024
yelp review
Patient care. Thank you banner estrella medical center thank you for the excellent care that I got as a patient I have no complaints from the...
Maria M.
27 February 2024
google review
My son was in acute kidney failure he needed to start dialysis. We went to the ER with all the kidney failure symptoms and the staff informed us of all the steps to get him dialysis. They took the time to educate us that it was not a fast process. We were in the ER for 28 hours then we were admitted for a week after.We received such great care yes the process was long but the staff informed us that would be the case as they had to create access and locate a chair for dialysis not only for now but to follow on for maintenance. They even went so far as to schedule a fistula surgeryWe had worked with his kidney doctor since July to get this care and the team at Banner was able to do it all in about 10 days It was worth the time to get the life saving care my son needed.All of the nurse LVNs CNAs and doctors we Interacted with were amazing they kept us informed of what was happening and were very responsive to our questions. In the 10 days we were admitted he went from sleepy and almost unresponsive to awake and alert. It has been 2 weeks since and he is now back to dancing and trying to rough house with the dogsI believe that Banner Estrella saved my sons life. Thank you to everyone who helped us in our time of need.
Mommystruggles110
17 January 2024
google review
I delivered my son here admitted 122123 discharged 122423 and it was an amazing experience My labor and delivery nurse Taylor and the entire postpartum team was amazing. Taylor made sure to be encouraging and extremely kind I had several mild complications and she listened to all of my concerns and reassured me for everything. Im a first time mom and I felt so celebrated and cared for. I 1000 recommend Banner Estrella for anyone delivering. Thank you to everyone who cared for me you are all AMAZING
Savannah Vallee
17 January 2024
google review
Waiting room filled very few seats everyone was coughing hacking etc. I waited 4 hours to be seen not for a cold but for a pulled muscle in my shoulder that made breathing difficult. My nurse Trista Wilson was one of the greatest Ive had in a while. She was fast and accurate put an IV in with one try drew blood and gave meds she was pleasant funny and knowledgeable.Just when you think it cant get any better in walks Dr Palmer a nice doctor who did not rush me he really listened and had a conversation with me not just nodding shaking his head and dismissing my concerns. I am very pleased with the service I received on this visit.
Janice Cone
17 January 2024
google review
The labor and delivery nurses are phenomenal I cant speak to the ERhospital as a whole but I wanted to leave a review of my experience in maternity. Earlier this year I had a 3-day induction with complications that ended up leading to a 5-day total hospital stay. So I got to interact with a lot of nurses during that time. I always felt well cared for---not just that the team was knowledgeable and smoothly run which they were but also that they were kind and genuinely seemed to care about my experience. Their kindness came through in their words and mannerisms and also in small but significant gestures such as asking for my consent before doing anything invasive. Even when the labor and delivery department got crazy busy they managed to tend to me with only minimal delays. They made a very difficult few days as comfortable as possible and were sympathetic to my pain and exhaustion. They always kept me informed and updated explained what to expect and brought me all the supplies I needed from extra pillows to food to an exercise ball. Most importantly my baby was safe and I knew the nurses were always monitoring him and me to ensure our safety and respond if any issues came up. Thank you ladies for helping my baby arrive safely and for helping me get through it all
Tammy Powell
17 December 2023
yelp review
Who elects to ha e surgery Me I do. The team at the attached surgical center was friendly from the front desk to the nurses. Ima huge fan of the...
Angelina C.
12 December 2023
Beaming Review
Sick and hurt people in banner Estrella emergency are being put n a small dirty room together for long waits for labs Xrays ex cetra. Isnt this putting people at risk of getting sick from others. Very uncomfortable and unsanitary.
Received services
Anonymous
23 November 2023
google review
The staff in the Maternity area were absolutely fantastic. They dealt with my experience with empathy and encouragement. They did not judge my decisions for pain management. They also saved my life during a complicated delivery. Everyone was positive and very professional. Their knowledge and expertise made this process significantly easier given all the complications. It is because of their staff and facilities that we were able to bring our baby -and myself- home safe and sound.Thank you to all the staff including the nurses assistants doctors and environmetal management staff for assisting our little family in getting off on the right footAlways greatful and appreciative
Stephanie Garcia
17 November 2023
yelp review
Took my 14 month old who is mobile and walking into the ER. They put us in an adult room. It was filthy trash bins full trash on the ground no soap in...
Brooke H.
02 November 2023
google review
The wait is long and when they take u back they keep u sitting in a chair the entire time rather than letting u lay on the bed. Then they move u to another room where theres like 3-4 other sick patients sitting there in a chair with IVs. The room is a regular size room but doesnt have a bed instead it has 6 chairs. The set up doesnt allow u to feel comfortable. Theres people coughing all over some throwing up its just not a pleasant visit. In all honesty I felt like we didnt matter. That our sickness wasnt important since we werent bleeding.
Cristina
17 October 2023
google review
My sister Linda S was admitted last Thursday early morning through emergency. From there to ICU where she is still a patient. With a long family history of hospital stays I can gratefully say that the whole ICU staff from doctors to janitorial are the most knowledgeable compassionate and definitely top notch individuals wehave had for care. They take the time to get to know you when coming on shift and at end of shift come in to say goodbye. They keep you updated on on procedures and scheduling and what to expect.We were blessed to have this team taking care of our family.
Sandy Hulquist
17 October 2023
google review
WORST ER NATIONWIDEDO NOT GO HERE if you care for yourself or loved oneI have already emailed the Banner Customer Care email they will post under this review. I dont think they even read the reviews or care.After being called back I was put in the results waiting room in the ER for 8 hours waiting for my medical results. Another guy came in with the same problem and got an actual room where his spouse was able to go with him and he was discharged hours before me.The Result Waiting Room see pictures was a small ER patient room they converted by putting 7 horrible seats that were falling apart in. There are multiple sick patients coming in and out. At one point 4 of us were in the room but they put up to 7 in the small room. I felt inmates and animals are both treated better than this.I have a weakened immune system and this was not a safe setting for me. The seats were unconstitutionally uncomfortable the chairs in the waiting room were better. Staff DID NOT come in once in the 8 hours to check on me or other patients. The roomchairs were not disinfected as patients left the entire 8 hours I was there.My spouse was not allowed into the room so I had absolutely no support. The seating caused external back pain to the point my back was twitching and my legs were going numb. I will never come back or recommend this ER Seriously considering leaving the Banner Network all together.Staff was kind and agreed they did not like the Result Waiting Room process in the ER and did not agree with the process.It is set up just to make more money for the hospital and show they dont care about patients health.I have great insurance so that had nothing to do with why I was out in this room and I am sure they will bill my insurance for a ER room. No one regardless of insurance should be treated this wayNote Due to privacy I did not include pictures of other patients.
Nachol Henson
17 September 2023
Frequently Asked Questions
Speech therapy is almost always recommended for autistic children since many people with autism have difficulty with social communication. Even if a child is very verbal and says a lot of words, they might need to work on communication skills like:
responding to questions
starting or ending conversation
changing conversation topics
using gestures like pointing
understanding other people's body language
Speech therapy is a big focus in early intervention for autistic children and is usually the starting place for recently diagnosed kids. There is a critical period in the brain for language development and so, it's really important to teach language and communication skills as early as possible, especially if there are any delays in that area. Your child will learn effective ways to communicate which will help them grow into more independent and confident individuals.
It might be obvious when a child struggles with speaking —they are very quiet, say only a few words, or don't speak at all.
Spot speech and language delays like a doctor here.
The goal of speech therapy is to help your child communicate effectively with other people across all environments. This may take the form of using gestures, simple signs, verbal speech, and Augmentative and Alternative Communication (AAC).
Some other common things speech therapists can help with:
Nonverbal skills, such as signs or gestures
Forming speech in a clearer way
Communicating thoughts and feelings clearly
Understanding and responding to questions
Discerning facial expressions and their corresponding emotions
Noticing and understanding body language
Feeding and swallowing
Stuttering
When you visit a neurologist, they’ll assess your child’s needs, run some tests (think imaging or EEG), and diagnose. From there, they’ll create a customized treatment plan. Medication, lifestyle tweaks, or maybe even a referral to another specialist could be on the table.
There unfortunately isn’t one test for all neurodevelopmental conditions. Most likely you will go into a visit to test one or two medical conditions. If you are looking for a comprehensive autism evaluation, developmental pediatricians, psychologists, or neuropsychologists are the preferred specialists who can diagnose autism.
No, neurologists focus mainly on non-surgical interventions. If your child needs surgery, neurologists might point you in the direction of a pediatric neurosurgeon.
The occupational therapy process includes an OT evaluation before care starts. Here are the four steps your family can expect when starting occupational therapy:
Complete OT evaluation. An occupational therapist first identifies your child’s strengths and needs through a thorough OT evaluation, also known as an OT assessment or screening. You’ll answer questions about your child’s skills, and your child will most likely demonstrate their skills via hands-on activities with the therapist. Evaluations can last 30 minutes to a few hours.
Approve OT plan. The therapist develops a care plan with individualized goals and customized interventions based on your child’s needs. You can also share any specific goals or concerns before approving the OT plan.
Start therapy sessions. The therapist works directly with your child and your family, using various strategies and exercises to systematically improve areas of limitations and to build upon a child’s strengths. Some exercises your child might participate in are animal walks, obstacle courses, and therapy swing activities. Your family may learn strategies for supporting your child’s individualized needs at home, such as ways of supporting emotional regulation and sensory processing. The therapist may also recommend tools and techniques to use at home, in the community, or in the classroom to help your child succeed.
Monitor your child’s progress. Parents and caregivers can expect ongoing progress monitoring and communication to ensure the child is achieving their short and long-term goals.
Occupational therapy can also be provided virtually via telemedicine. Virtual therapy is a great option for families in rural areas who may not have access to in-person services, or for families who prefer to have therapy in their child’s home.
Virtual OT allows the opportunity for increased caregiver participation and understanding of a child’s strengths, areas of improvement, and generalization of skills in the child’s home environment. Virtual therapy also provides increased opportunities for caregiver and family education to support the child and the family based on each family’s needs.
Once you find a quality physical therapist you want to work with, here are a few things you need to know:
There will be an evaluation. First, you can expect an assessment to identify your child’s areas of strength and needs. A physical therapy evaluation usually lasts 30 minutes.
You’ll review and approve the care plan. The physical therapist will create a care plan, also known as a plan of care (POC), outlining the goals and strategies. They will review this with you and your care team before moving forward with therapy sessions.
Physical therapy sessions will be fun. PT with children is designed to be enjoyable. The therapist will use strategies and exercises based on your child’s needs. Exercises might involve playing on large stability balls, obstacle courses, movement equipment, stretches, and other hands-on activities.
Expect home exercises. Physical therapists commonly assign exercises to work on at home. Doing these exercises with your child outside therapy sessions can improve your child’s overall progress.
Yes! Most providers offer physical therapy in their offices or a clinical setting, but many are offering at-home options. Virtual options have become more popular in recent years. You might facilitate care with the guidance of the physical therapist.
Get in touch with Banner Health - Banner Estrella Medical Center
All ages
Address: 9201 W Thomas Rd
| Phoenix, AZ
85037
Rating: 2.30
(263 reviews)
Insurances:
Ages Served:
Care Settings:
In-clinic
English
(623) 327-4000
Received services