Arbour Hospital

The administrative staff who is responsible for answering the phones and supposed to help mental health patients are HORRID people. They are so cold condescending and incompetent.Do not waste your money here. Do not send a loved one here that needs help.

Hi I was inpatient a month ago this was my first locked in stay I was terrified to be honest I was put in a Jonny waiting to speak to nurse about my first room I had to hold my gown togsther while guys stared at me The nurses were good I told them I had huge anxiety about meds Wrong thing to say they just loaded you up on more I took them tho I had scabies so I felt awful I didnt want to give it to dbt body else I made sure staff snd nurse knew . They didnt seem to care lol I was more worried about it then they were . The food was good I made some cool friends while I was there South 3 was horrible I was put there first I dunno why I was scared it was like jail to me But I made out ok I think . The one big complaint I had is staff shining the light in your eyes when you were trying to sleep it was annoying as someone with ptsd it triggered me alot I also think female should do the checks but I get it not enough staff . The ward was super cold but I will say this it got rid of my scabies for two weeks I did see the doc there sorry but he was very rude to me saying that I didnt have bugs in me and that I had dop which I dont but whatever . I received pretty good care But it wouldnt be my first choice if I ever need to be hospitalized again but ty I know its not easy

Most of the staff seemed like they hated their job and could care less about the patients. I would over hear them making comments to each other about patients or work in general. If you dont like working there then why are you there.I ended up signing a three day asap because I couldnt stand the place. Ive been to over 6 different hospitals and this was the worse.I didnt get the help I actually needed.

Yes evil does exist in this world and this place is the epitome of it. I was lashed out on by an employee for asking for my drinks that were brought to me as commissary. I signed a form to stay there for 3 days but the form got lost or something and they made me sign a new one extending my stay longer than what it was legally supposed to be. Filthy conditions as well. Have had nightmares of this place for well over a year now that will last a lifetime. This is not to mention the flashbacks I have almost every single day of this place that send me into tunnel vision mode. This facility has destroyed me. This place is designed to methodically break you down both mentally and physically. This facility is like being buried alive its some place alive but no place anybody wants to be. As to how facilities like this are legal across the nation that i dont know. It seems they can keep you for as long as they want as well because I heard of people being there for years. I hope these people who work here find peace in their life and dont have to use their energy to cause pain to others.EditI just want to say mental hospitals are a disgrace to humanity. It is human captivity. They store humans and lock them up like they are animals. It is absolutely disgusting. They should not be legal in any part of the world. My heart goes out to any human being locked up in one of these places.

Arbore canceling is a jocke I havent been allowed to come in for my one on one since 3 years but the drug treatment never stopped you need to sracp whole staff and start fresh because arbore doesnt care about theire patients care about how many can you get phone calls Im disappointed with this service

I didnt like its because they called me retarded and Im not a retarded person Im very smart I just have bipolar PTSD and schizophrenia too and Im sorry but one of the staff was going to my height and Im only 52 and she was like 6feet tall and talking too me like I was a dog thats why i dont like its there and the staff are rude that was a nurse thats did its to me ...

I wonder how much they paid for the positive reviews and for the photo shopped images...The absolute worst place my loved one was sent too. No care given not by the staff especially. Saw a Dr and Physiologist ONCE. Still on same meds that sent him there...lot of good that does..Staff is rude lazy and completely incompetent. Attempted to give the wrong medication and argued the fact When the staff member actually checked all that was said was OH. Our visiting protocol changed daily...Staff was rude to me because I didnt have an appointment to visit on 1 occasion. Told me i was supposed to have one and would see if I am able to visit....Since when Dam right im going to visit. The place is disgusting reeks of urine. The patients clothes arent washed they are put in the dryer to fluff them up. My loved ones clothes smelled so bad I couldnt sit next to him during our visit.And Groups...HA If you call coloring a computer print out group. No discussions no Interactions color your page and go about just wondering around for hours and hours. I called and advised that I am taking my loved one out today...and filing formal complaints with anyone and everyone possible. Protect your loved ones and keep them away from here

Patient John Duggie a 51-year-old man suffered a serious head injury caused by another patient had to be transported to a different hospital then was...

I have just been recently hospitalized at Arbout. The psychiatric care is zero. At no point did I talk with the psychiatrist more than 10 minutes. I am hard...

Staff doesnt care about patients. I checked myself in to get help yet I was heavily medicated and ignored. The psychiatrist nurses and nursing supervisor did nothing regarding the complaints I filed while inpatient. The staff lost my personal belongings didnt inform me what my plan of care or medication regimen was. When I questioned the nurse Tina I was lied to about a medication I was given as I was clear I was as unable to take that particular medication. Staff is rude and downright mean and disrespectful to patients. The staff is lazy and speaks foreign language in front of patients as well as making fun of them and teasing them. I was released onto the streets heavily medicated and in a psychotic episode that progressed rapidly. This place is disgusting from the patient care the filthy facility and the useless staff and administrators. Disgusting that people who need the most help are being abused this way. Shameful

I had a brief relapse with alcohol while I was in a program on 41023. I was suicidal and in a blackout when I arrived at the er at MGH. The following day I was transferred to Arbour JP. I had no idea what to expect on arrival. I am pleased to report I was treated with respect and kindness. I was a patient for 2 weeks before I was readmitted to my program. I thank Arbour for keeping me safe and comfortable throughout. The food was good and was never hungry. I want to send a special thanks to my caseworker Kat who manged my return to Brookline quickly and kept me posted on bed openings. She also put together a flawless discharge which eased the anxiety I had about leaving. If you simply follow the rules know your medications and be respectful of fellow patients and staff you cant go wrong at this hospital. BestGeorge Erickson

literally such a bad hospital i was sent here a couple months ago and all the staff did was complain about their jobs. N1 was for ppl under 18 years old and no one ever wanted to go to N1. you could hear the staff complain abt how they want to quit. and the so called school was so stupid all you did was do wordcrosses and some activity that wasnt worth your time and if you didnt go to school you would lose your privileges. which wasnt much

The worst hell hole I have ever seen .Stay away. Even the nurses are horrible.Violence most nights with patients.Bad things happen here