American Swim Academy - Fremont

Overall not satisfied in choosing this swim school. Instructors are not consistent and kid was confused with a new instructor for every class which is once a week. Despite raising the concern it was not addressed. For about 10 classes until now my kid got 7 instructors and obviously everyone had their own style of teaching. This even created a confusion on which approach to follow. Also if you miss a class it is very hard to find a makeup class and you have to keep looking for it as you can see the availability only for that day and the next.UpdateI got my younger kid also enrolled into this school for two quarters. Primary reason to going back to this school is their cleanliness. I did not see any other school nearby as clean as this one. But again ran into the same inconsistent trainers. When asked they gave different reasons and I had to stop enrolling for further classes.

Not at all happy with Swim classes here.First quarter was great but the next quarters seems to be very disappointing.No consistent Coach no progress .Nothing happened even after speaking to the Front desk multiple times.They hardly took any action on our concerns and feedback.

My experience with the American Swim Academy in Fremont was primarily centered around the aqua-baby swim program and it proved to be a positive venture for my little one.The facility is well-suited for toddlers offering a safe and friendly environment conducive to early swimming lessons. The instructors exhibited a great deal of patience with these young learners.One aspect that could be improved is the session duration. Currently capped at 30 minutes the sessions feel a bit short. Extending the session times could provide more opportunities for skill development and practice.In conclusion the American Swim Academy in Fremont is an excellent choice for parents seeking swim lessons for their toddlers. With patient instructors and a toddler-friendly environment it creates a positive introduction to swimming. Consideration for longer session times could enhance the overall learning experience.

It is unfortunate that I have to put this disappointing review for this business while i have been going here for the last two years. I entirely understand the rules of the land- but I was just thrown off when it was said that they could not waive a class cancellation fee because I canceled a class one year back. The customer service and the administration are adamant I want to get the rest of my sons swimming lessons and get rid of this place. Caution for new joiners- Be prepared to work with non-customer-friendly administration. Bay Area demand will probably keep them thriving however there is a need to introspect on understanding customer requirements and needs.

Been to several swim places and this is the best one around by far. My daughter loves it when she didnt even want to get in the pool at some others. And kudos to Marisa for all her assistance and the instructors are great.

My daughter attend lessons twice a week at ASA Fremont and we could not be happierThe teaching staff are wonderful and have helped her make great progress in such a short period of time. They have helped her progress from not wanting to get her face wet to fully swimming independently from dock to dock. Theyve been patient caring and safe with her at all times balancing their kind and gentle approach with also challenging her when appropriate and always instilling swim safety and proper technique.Weve had two primary instructors one for our Monday swim class and one for our Thursday swim class as well as three different substitute teachers on an occasion and all teachers have been wonderfully. Each have their own unique personalities but all giving great instruction to my daughter.The front desk staff has been nothing but kind and helpful for any questions Ive had and are very friendly and considerate every single time we come to the facilities.The swim location itself is clean and very spacious. We do attend classes during the quieter day time hours so I cant speak to how busy it gets during weekends or afternoon sessions.Id definitely recommend ASA Fremont to other families looking for a safe and effective swim school.There seem to be a lot of complaints around the makeup policy however I will say that the swim school in extremely transparent around their makeup policy stating this at many points in the sign up process. First on their site when you first learn about their swim school. Second when signing up and selecting your classes. Third in your initial receipt email you receive when your join the swim school. If you dont agree with their policy you have ample chances to choose another swim location before signing up. My daughter missed a class when she was sick with a fever and we were able to mark the absence online as well as schedule the makeup class online and have another swim lesson in place of her missed class.Thank you ASA for a wonderful swim session and we look forward to seeing you again in the next one

Had to take out my kids from this swim school even though they enjoy swimming and I am still looking for a good one for them. But even at the cost of them skipping swimming I will never go to this most unfriendly place with arrogant management . The worst part is not that they are super expensive to begin with it is the fact that they are so inflexible and feed of parents inability to balance between a sick child loads of office and house work. They have barely 2 or 3 makeups and good luck with even those since you will not find any slot for making up hence mostly skipping those altogether . And for those with more than 1 kid will know that sometime even 2-3 makeups are not enough. I have lost so much money with both my kids fue to either more than 2-3 makeups or the inability to find slots for the makeups. Life happens we all know that and this place makes life even more difficult for kids . They are shamelessly feeding off our helplessness and our hard earned money . The management is the most rude of all who just repeats the policy like a robot whenever you go to them with any request. I want to share the experience around so that no other parent has to go through this experience again. The biggest loss I feel is to take my kids away from what they live most - to swim until I find a decent swim school nearby . I wish American Swim academys scam is caught soon by authorities and that they give way to something which understands its communities and suppers instead of being money vampires .

My child has been going for three years now. Since last 4 months my child didnt learn a single skill or got a ribbon. Definitely there is a issue in teaching technique.Today talked to front desk and she gets ribbon. Its like if you dont ask for it you wont get it. Basically they are milking the cow and extracting money quater by quater.So parents better be aware and keep them asking about the child progress otherwise be ready to spend bucks. Each class is 45 and its not worth the money.I regret now why I didnt keep a tab on my childs progress a big parenting lesson.

My 3.5yo has been in ASA for a year and half first at Newark location and then Fremont and Ive observed his pace of progress decline markedly. The instructors at Fremont location are all teenagers with very little to no experience. I asked the front desk what sort of training they receive and was told basically that instructors for young kids just get a 2 week orientation. At 80 an hour 40 for a 30min class I dont think its worth the price. May look elsewhere after the current quarter is over.On the plus side the pool is big clean with lane markers and overall really quite nice. A for that.

You have a lot of time slots available at this location for kids and adults alike. The instructors are well trained and engaging. Like this facility. The teaching method is a little slower than expected but effective long-term so prepare not to be impatient. It may take longer depending on your skill and practice outside the facility. In my opinion 30 minutes per session seems a little less given that there is one swssion per week and adding another 10 minutes should be very helpful.