All Family Dental and Braces - Grayslake

The entire team at All Family Dental is amazing. Kathy was so gentle and I had the best cleaning today. Kudos to the team for being friendly kind efficient and timely. Highly recommend.

Not wasting my time. My general dentist recommended I get an Ortho consult. I found this place on my insurance site. First scheduling an appointment is terrible. I waited on the phone for 20 mins to do that. Got my appointment scheduled for a week out cool all set. The DAY BEFORE my appointment I get a form from them by email saying the dental clearance form needs to be filled out and signed by the dentist otherwise I cant be seen. Im sorry what Why are you just now sending me this and didnt send this when the appointment was made I call in not the actual office because you cant get them directly but the call center. Sit on hold 20-30 mins AGAIN. I explained that I couldnt get the form filled out because my dentist was not in the office and they were closed the next day. I was told they wont be able to see me. I scheduled time off of work for this appointment. Im transferred to the actual office and Im basically told the same thing. They decide they will call my dentist and see if they can send proof Im current with my dental hygiene basically. I got a call back and am told that my dentist is out of the office.. Duh I told you that. Did you think I was lying I was told that my dentist office was going to send them proof but if they didnt I would not be able to be seen. I was told they would call me back either way to let me know. They did not call back. Im not getting back on the phone to hold for another 30 mins and Im not wasting a PTO day to drive to the office just to not be seen. The first impression is not a great one. I am canceling this ortho consult and also the three appointments I made for myself and my children as I planned to switch to them for general dentistry. Not anymore. I do not recommend this place just based on the communication issues alone. The frontline represents the company and if this is the representation I will take my business elsewhere.

Destinys an absolute sweetheart And the doctors are completely amazing My children are so happy and content and feel great about their new favorite dentist staff.

I Claudia had an appointment with Dr. Fred De La Ctera and I want to say I would recommend him to anyone. He was patient very thorough and answers all my questions. Very kind

My 2 kids and I have been visiting this office and have been seeing Dr. Pree for over 10 years and have always had a great experience Everyone is so friendly and I love Dr. Pree she is very good at what she does is super friendly and always makes going to the dentist enjoyable haha. All Family is highly recommended

I speak for me and my family and that All Family Dental is the best The whole staff make you feel welcome. The dentist there are wonderful and are very professional and make you comfortable. After dental work and I needed a deep cleaning I love them.

This place was awesome. It is hard to find a place that will take adults and children AND let me bring all 3 small kids at once.They were efficient and clean. The staff was super friendly. We were in and out with 3 kids in about an hour.They have a good amount of availability also. They gave the kids a little bag at the end of the visit with cool brushes. The dentist herself was lovely.They were also really patient with my very active kidsReally love the dental hygenist Gabby I think. The office staff is less than helpful or compentent. I would steer clear of the Kleer program that is supposed to help people with insurance.There is a lot of misinformation about registering for this discounted program and the business offices seem to pass the buck to each other to give the runaround. If youre uninsured or paying out of pocket be aware of all the payment plan policies ahead of time because even their business offices arent sure. Adjusted my rating after a really poor experienece with the business manager at Grayslake.

Always very polite and able to assist with your needs. The dentist are always very gentle and the main lady dentist is so gentle and also in good mood.

The staff in this office are always so friendly and kind during appointment. They always take time to discuss with you all your questions and help navigate all the issues youre experiencing with guidance and pointers. I have major dental anxiety and they have been so wonderful to me.

They are great with kids. My daughter was terrified. They made a game of counting her teeth. She was happy when she left lolThe hygienist was a sweetheart. Will always go here.