Agoura Hills Physical Therapy

They do not mask in case that matters to you despite the current mandate.

I continue to regain my strength because of the professional care i receive at this facility.

Great PT. Personable and professional.

Excellent care Frank went above and beyond the call of duty and REALLY knows his stuff Highly recommend

A week ago I was near Agoura Physical Therapy so I decided to make an appointment in person. Unfortunately the staff was at lunch but the physical therapist greeted me with a warm smile and offered to have me call back or return in an hour. His kindness and positive energy made me feel confident in his ability to treat me.Sadly when I called this morning after 9 am to make my appointment the front desk lady seemed to be having a no-good day. Her tone was harsh and unfriendly. She said that she had my paperwork in her hand but she asked for my Doctors name followed by What are you coming for which I found odd. I said Pardon To what she added Whats your problemI explained to her that I had the referral on my computer and suggested following the doctors notes since he had reviewed my MRI. I do not want to make a mistake as Im not certain which cartilage or ligament is damaged. Let me call my doctors office to send the doctors notations again. I added. She didnt let me finish talking.I dont need the doctors notes I AM ASKING YOU She said.Then Sarcastically added Do you have a problem in your head and after a long delay she added Or your leg. The last one wasnt even a question. I immediately asked her if she was alright as I waited for a month to make this appointment.She instantly raised her voice and said Calm down you are yelling at me.One of the hardest things to do is to hear somebody slander you and not want to defend yourself because it might feel like a natural reaction. Yet Its best to let it go.According to The National Institute of Health when narcissistic people are confronted they use their skills to pivot the entire issue and blame it on you directly. You cannot fall for the self-defense trap.Id like to add one more thing The conversation came to an end when I assured her that I wasnt yelling at her. For your information I usually record my conversations when making first-time appointments at new places. I point out. She freaked out and was unable to respond. I then ended the call and contacted my physician.Overall Agoura Therapy is disappointing to hire someone like this individual to be the FACE of the business. When do you people lose your compassion towards others People who could be dealing with pain like me What about respect Her demeanor was beyond disappointing.I hope that future interactions with Agoura Therapys staff will be more positive. Its a shame.

Mark and all who work here are extremely helpful and encouraged me so much I would recommend Agoura PT for anyone who wants personalized and caring Physical Therapists. This is the place to go

I been going there for two weeks Chritinas doing great job

Do not use these people. Incredibly unprofessional.

Ive been going to Agoura Hills PT for over two months now three times a week and I cant speak highly enough of Michelle Mark Sarah and all the staff. Every single person Ive worked with has treated me with respect kindness and thank goodness a sense of humor I have yet to see anyone leave the facility with a frown on their face. Thank you all