Wake Pediatric Speech Therapy - Cary

We went through 2 other speech therapists before we found Wake Pediatric Speech. They are phenomenal

My son has only been here twice and he loves Mrs. Amy The fact that she has patience with my son shows that she genuinely cares and loves her job and her students are VIP I had Julian in speech therapy before at another location and I could see the frustration on Lady face at times and that would make my son a little uncomfortable.... So for that Mrs. Amy I would like to say THANK YOUand I look forward to you working with my baby. We definitely need more like you

My son is a gestalt language processor and its critical to find a SLP that gets it. We are absolutely fortunate to find Kathleen Grimme at Wake Pediatric Speech Therapy. Ms. Grimme is outstanding specialist with high level of attention to details and great communication with parents. My son likes to be a leader and her child-led approach works perfect. He enjoys his therapy sessions. We get all information needed to support his language development including general knowledge on his specific language development process and practical speech tools to be used at home or social settings. I highly recommend her for those whose kids are GLPs.

My son has been going here on the every Friday since January meeting with Amanda which is amazing. This is the second place Ive taken my son for speech therapy. The first place wasnt improving my sons speech at all and he wasnt comfortable but every since Ive been bringing him up Wake Pediatric to see Amanda his speech has improved tremendously Amanda is great with kids and always make learning fun so your child will never be bored. I also love the fact that shell give you material to take home to work with your childs speech as wellMy only negative is the billing system is annoying and never consistent when its time to pay each month as in the price is never the same. I wish I could just pay upfront each week.

The four stars is not in regards to our amazing speech therapist Whitney. My daughters communication skills have improved immensely since going to her Whitney is very good at what she does and my daughter loves her.The billing department needs improvement. I had called and made a paymentor so I thought for five visits in early December and had put my card on file for all future payments. At that time I hadnt heard from nor did I receive a bill for my daughters appointments. We had decided to not file to insurance and pay 55.00 a visit because my insurance did not cover speech therapy in our plan. I had to get contact information from Whitney for the billing person so it shows how unorganized things can be.Now it is May and I am getting a large bill when I had thought the payments were current and paid for. Getting a 326.04 billwhich doesnt make any sense since we had decided not to file insurance when you thought everything was current and up to date is an annoyance but what is even more annoying is how this is somehow my fault because the billing person doesnt remember me calling to pay. It has been an inconvenience to get a bill that high at this time of our lives. I dont understand how my card was not charged when I needed it to be. This is why it is important for all medical professionals to take notes within the patients chart. I know I am at fault for not double checking my checking account for the payment but in all reality it should have been charged on the day we wanted it to. I had to take time out of my day to lay everything out for this person in regards to visitspayments and I shouldnt have to do that. The billing department is incredibly disorganized. I do not think I should have to pay for the mistake of them not processing my payment when i intended them to.