Milestone Pediatric Therapy

We like Milestone. Its been up and down with them having consistent staff. Not just with therapists but with office staff too. Overall they are similar to any other therapy company if you find a therapist that works well with your child and there are low scheduling concerns you want to stayPros --location-They send out reminder emails when a therapist is gone or needs to cancel-They send out requests for specific make up days for therapists-The gym is nice - our son is obsessed-Its always really clean in the space-The parents other patients are nice-They offer paid parent ATC HAB if you have it on your planCons- The overall up and down of staff. Weve gone through a number of OTs Music - but we love the ones we currently have-Lack of communication when a therapist leaves or there is turn over-Lack of communication from the parent company for HAB-Therapy room spaces are small

This company is currently committing blatant fraud. They actively share sensitive information about services their patients receive in order to line their pockets ethics are clearly an afterthought among management and staff. AVOID USING THIER SERVICES AT ALL COSTS.

I have been with Milestone Pediatrics for over a year now and I am beyond grateful I switched to them. My son has had Hannah T. as a speech therapist for several years she is truly a blessing to our family. She has the kindest heart so much patience and my son adores her. My sons speech progress is 100 due to her. She listens to my concerns gives me techniques to try at home and I feel she truly cares for my son. Its not just a job for her its her passion. For OT my son has Jasa and she is absolutely amazing as well. With the transition to a new company and therapist my son took a bit to warm up. She never gave up never got frustrated and my son came around. With the change to teletherapy due to Covid it has had its hiccups again Jasa has been amazing with the transition. My son enjoys and misses gym time with Jasa and she has helped so much with his writing of letters. She has also provided great resources and techniques to help me assist my son when hes having coping issues. Im forever grateful for my sons therapy team and the front office staff at Milestone. Thank you

The therapists here deserve nothing but the best reviews. I cant think of one bad thing about the facility or the people who work here.

My brother has been going here for around a year now. He gets speech and occupational therapy since he does has autisim. He loves it here and has even started animal therapy The dog Cassie loves him and is so kind. My brother loves going to the sensory gym and the other play areas they have as a reward. Surprisingly the waiting room isnt half bad They are extremely welcoming and always have the TV going with kid-friendly shows.

Milestone Pediatrics responded to a DDD vendor call for in-home occupational therapy. From day one weve felt pressured into changing our scheduled appointment to a different daytime or go into the clinic. My child had one clinic session on 829 because we were led to believe they would schedule our two children simultaneously for therapies but ultimately our other childs insurance denied the therapy. On 95 we were informed we would be allowed only two more in home sessions because they felt that clinical therapy is whats best for my child. And on 97 we were notified that Milestone would no longer provide occupational therapy to our child unless we were going to bring our child to the clinic.Their reasoning that clinical was better is based off 8 minutes tabletop time in their clinic vs 2 minutes tabletop time in my home. Two completely different environments and different activities a whopping 6 minutes difference was the factor in determining clinical therapy is better. 95 the therapy provider offered suggestions to improve the home environment for better therapy outcome but we were not even given the opportunity to make any changes.I have 1.5 years of experience with clinical occupational therapy two different places 2 years of clinical speech therapy 1.5 clinical music therapy and the needs of myself my family and my child that have all factored into my reasoning for requesting in-home therapy. I am college educated and I am my childs biological mother and a stay at home parent. I know without a shadow of a doubt in my mind that my decision to do in home occupational therapy is the correct decision. Milestone Pediatrics is using data based off one single session to argue my child needs to go to the clinic. They jumped the gun trying to schedule my youngest child prior to insurance approval and asked multiple times to change our scheduled session to a day and time my child already has therapies scheduled.On 97 I was told by the therapy director Id be contacted today 910 with some sort of resolution regarding the cancellation of services but this was not the case. Sometimes no response is a response and the message is received loud clear. Moving forward I sincerely hope that Milestone Pediatrics ceases to take on in home clients that they cannot accommodate. This back and forth is incredibly stressful especially for me as a parent that already has a lot on my plate as is. I expect professionalism and instead was treated as a massive inconvenience. 8 minutes tabletop time is laughable at best because my childs speech therapist consistently sees 20-30 minutes on a good day but my childs other therapists also have the sense to understand that Autism is not predictable and ultimately I his mother am the leader on his care team... Milestone Pediatrics essentially made me feel - briefly - quite the opposite. And this is disheartening because both of my children were supposed to receive therapies there. I am thankful they showed me this right off the bat so we didnt waste too much time.

Speech and OT have always provided outstanding services at Milestones Pediatrics for my kids. They have some of the best therapist. Cant say enough about incredible staff and amazing therapist.Always going above and beyond for the children. Highly recommend this great place for any kind of therapy for any child with special needs.

Milestone is the best.. They have the best play gym. My boys ask me to take them every week. The staff is super friendly and very professional. I wont use anyone else.

I love milestone. They truly care about the children and the families.