Jay Berk PhD & Associates

Jay Berk is the best The is truly one of a kind. He helped my son a lot and helped me to understand it better.

Worst place I have ever been to. I would rather be beat non stop for two months then talk to him for an hour.

We had a lot of trouble trying to access care at this office. Appointments were constantly cancelled on us the day of. They also advertised telehealth but then unilaterally decided it was not appropriate for us and stopped services because we could not make the drive to in-person appointments. Very disappointed with the whole experience.

Worst most unprofessional office staff I have ever encountered. Billing person Marianne Wensel never picks up your call and never responds to the messages...

Office staff is incompetent. rules all. Associate I worked with was a flake completely unorganized and had a terrible excuse for everything. Jay Berk is...

My first experience with Dr. Berk was the best I have ever had with a therapistpsychologist. As soon as me and my family explained the situation we were facing he was able to pinpoint the problem immediately and describe it better than we could. The office staff is very friendly and they are extremely on top of keeping us updated with our treatment. The bi-weekly group therapy is also very helpful as you can get opinions from others dealing with similar problems. My favorite program of his is the Perspectives Academy that they offer. I struggled to do virtual learning as there was no structure in my day to day academics. The Perspectives program allowed me to continue on my schools curriculum while I attended everyday at the office. They provided an Intervention Specialist to work with me and offered therapy sessions during the day as well. Never in my life had I felt hopeful about going to a Psychologist before coming to see Dr. Berk. I highly recommend seeing Dr. Berk and so do many other family members of mine. I made more progress in around 2-3 months than I did in 10 years.

Its unfortunate that I have to leave a poor review based on my experience with the office staff as I had a wonderful relationship with my actual therapist. Nearly six months after my last appointment I received a collections notice despite the fact that I have not received a single invoice from the billing department over this time. This was an issue I had previously with this office as well. Its a shame that I no longer receive services from a therapist I got on with because of the poor practices of a billing department that does its job inadequately. Seeing as I struggle with anxiety already this does the opposite of help me feel safe to pursue the help I want and need.

Got sent to collections from this agency despite the fact that they NEVER SENT A SINGLE BILL.I paid the agency in full upon receiving the notice. In the end Berk is the one who loses money on this lazy billing practice sense they sold the debt because the office staff cant be bothered to send out regular bills like you would expect Lost a customer.

My review is about interacting with the billing person Marianne Wensel.1. Bills are consistently sent months following the date of service. e.g....

Dr Berk is phenomenal My daughter went to 5 therapist before him none could get through to her. Most couldnt even get her to talk. The first day he looked at her knew exactly what her issues were. He let her know there would be no BS but she also knew he really cared. The change in her over the last 6 months has been amazing. So glad we found him

Working with the staff at Jay Berk PhD Associates has been nothing but a pleasure and I have definitely noticed a change through different practices for electronic addiction. I highly recommend working with this practice if you know teenagers in your family who are struggling with this and are looking for guidance

Called to see if they covered a particular field of psychology and they couldnt seem to give a straight answer. Instead they wanted to get all my personal information and all other parties personal information. In the end they were unable to tell me whether they even offered particular services. If you dont even know what you offer how can you help others

Brando Tupaz is an excellent person to talk to The best person Ive ever gone to.